Network Service Support Engineer, German

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🕒 April 6

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RecruityTalent

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

🎯 Recruiter

🤝 B2B

Recruitment • B2B

RecruityTalent is a recruitment agency that partners with companies to manage the full hiring lifecycle, offering standard and flexible solutions through onsite recruitment projects and agency services. It provides end-to-end hiring support — including job postings, candidate sourcing, screening, interviews and offer management — with experience in IT, BPO and executive search, aligning hiring to clients' business vision and company culture.

📋 Description

• You strengthen our team with your experience in the successful delivery of IT services • Provide configuration and operation of complex networks (WAN, LAN, WLAN, BLE) using active components from the manufacturer Aruba / HPE. • Deliver remote and telephone support to our colleagues and on-site service providers, analyze issues, and further develop our infrastructures. • Improve the service quality of the product by identifying structural problems • Implementing sustainable optimizations to reduce the incident volume. • Ensure reliable product operation by creating application documentation, conducting quality reviews of the solution knowledge base, and preparing reports. • You actively contribute by aligning technical requirements and business processes in close cooperation with the Product Owner and retail partners of the Group. • On-call duties applicable

🎯 Requirements

• You have at least 4+ year hands on with routers, switches, access points, and other network devices • Ability to analyze and troubleshoot network issues • Capable to use at daily tools such as Ping and Traceroute • Understanding of network topologies, protocols (e.g. TCP/IP, DNS, DHCP), and IP addressing • Can convey technical information in a clear and understandable manner • Able to communicate effectively with end users and other IT teams • Ability to work independently • Very good English and German language skills • Nice to have: Knowledge of network security • Experience with firewalls, VPNs, and encryption techniques

🏖️ Benefits

• 25 days paid vacation • Social package (additional health and life insurance, money for transport, sports and other activities) • Flexible working time