Customer Service Supervisor

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Recrutify

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🎯 Recruiter

👥 HR Tech

Recruitment • HR Tech

Recrutify is a Brazilian recruitment and selection company that combines a high-performance recruiting team with proprietary HR technology to deliver fast, specialized, and user-friendly hiring solutions. They offer recruitment services (R&S), recruitment marketing, an ATS, automated sourcing/hunting, people analytics, and engaging candidate assessment tools (live coding, digital escape rooms, coding games). Recrutify focuses on simplifying the hiring process, improving candidate experience, and providing measurable outcomes for clients.

📋 Description

• Lead a remote customer service team • Monitor service and quality KPIs • Provide feedback and support team development • Assist team members with issue resolution • Ensure adherence to processes and service standards • Interface with coordination and other company departments

🎯 Requirements

• Experience as a Customer Service Supervisor or Call Center Supervisor • Proven experience managing teams • Knowledge of service/customer support metrics • Strong communication skills and leadership presence • Comfortable with technology and support systems • Reside in Belo Horizonte or the metropolitan area

🏖️ Benefits

• Meal card (food allowance) • Home office allowance