Head of Marketplace Partner Onboarding – m/f/d

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SHOP APOTHEKE EUROPE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

🛒 Retail

💊 Pharmaceuticals

Healthcare Insurance • Retail • Pharmaceuticals

SHOP APOTHEKE EUROPE is a pharmacy company focused on providing healthcare and pharmaceutical services within Europe. Operating under the brand name Redcare, it emphasizes a people-first approach to pharmacy, aiming to guide individuals through their health journeys. The company is committed to sustainability, aligning its strategies with the Paris Climate Agreement to contribute positively to environmental health. SHOP APOTHEKE EUROPE also engages in public affairs, investor relations, and offers career opportunities for those interested in joining their mission-driven team.

📋 Description

• Lead and develop the Technical Integration / Seller Onboarding team with clear objectives • Own the strategic development of the technical seller onboarding process • Drive performance management using KPIs and business reviews • Responsible for the seller onboarding experience (NPS) • Act as the central interface between Operations, Product, Tech, Sales and Customer Success Management • Identify structural weaknesses and drive end-to-end optimizations

🎯 Requirements

• Degree or equivalent qualification in business, IT, e‑commerce or a related field • Several years of experience in a strategic leadership role within e‑commerce, tech or platform environments • Proven track record of scaling and strategically developing complex processes, teams or organizational structures • Strong understanding of technical systems, integrations and data-driven management • Able to collaborate confidently with Product and Tech teams as an equal partner • Ability to structure complex topics and set clear priorities • Strong stakeholder and expectation management at management level • Excellent German and English skills, written and spoken

🏖️ Benefits

• Membership package with Urban Sports Club • Anonymous psychological support via nilo • 10% employee discount on over-the-counter products • 20% discount on nu3 • Fully covered Deutschland-Ticket • Creative team events and parties