Partner Enablement Manager – Marketplace

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SHOP APOTHEKE EUROPE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

🛒 Retail

💊 Pharmaceuticals

Healthcare Insurance • Retail • Pharmaceuticals

SHOP APOTHEKE EUROPE is a pharmacy company focused on providing healthcare and pharmaceutical services within Europe. Operating under the brand name Redcare, it emphasizes a people-first approach to pharmacy, aiming to guide individuals through their health journeys. The company is committed to sustainability, aligning its strategies with the Paris Climate Agreement to contribute positively to environmental health. SHOP APOTHEKE EUROPE also engages in public affairs, investor relations, and offers career opportunities for those interested in joining their mission-driven team.

📋 Description

• You develop and own a scalable knowledge base as the central enablement product for our marketplace partners. • You create modern, user-friendly learning formats such as step-by-step guides, video tutorials, walkthroughs, and troubleshooting flows. • You work closely with the Technical Integration team to translate practical onboarding insights into clear, accessible content. • You analyze content performance, user behavior, and support requests to continuously optimize content and expand self-service resources. • You support faster partner activation and stronger feature adoption through effective content and communication strategies.

🎯 Requirements

• You have at least 2 years of experience in content strategy, enablement, or knowledge management. • You have a solid understanding of technical concepts such as APIs, platforms, and integrations, and can explain complex topics clearly. • You work in a data-driven way and leverage insights from content performance and user behavior to optimize your work. • You value collaborating with diverse stakeholders and enjoy exchanging ideas over coffee with colleagues from different teams.

🏖️ Benefits

• Welcome: We want you to feel comfortable from day one. That's why we welcome you with our comprehensive onboarding program. • Development: Grow! We support and promote your individual development through various internal and external training programs. • Remote work: If your role doesn't require you to be in the office, we can tailor your place of work — including up to 20 days per year from anywhere within the EU. • Mental health: Get fast, professional support from nilo psychologists if you're feeling overwhelmed in your private or professional life. Anonymous and free of charge. • Redcare events: We promote team building through creative team events and celebrate our successes together at regular company parties.