Partner Hub Manager

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🕒 May 30

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SHOP APOTHEKE EUROPE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

🛒 Retail

💊 Pharmaceuticals

Healthcare Insurance • Retail • Pharmaceuticals

SHOP APOTHEKE EUROPE is a pharmacy company focused on providing healthcare and pharmaceutical services within Europe. Operating under the brand name Redcare, it emphasizes a people-first approach to pharmacy, aiming to guide individuals through their health journeys. The company is committed to sustainability, aligning its strategies with the Paris Climate Agreement to contribute positively to environmental health. SHOP APOTHEKE EUROPE also engages in public affairs, investor relations, and offers career opportunities for those interested in joining their mission-driven team.

📋 Description

• You are responsible for the end-to-end partner journey within Seller Central / Partner Hub and develop a scalable self-service experience for our marketplace partners. • You collect, prioritize and structure requirements from Business Development, Technical Integration, Customer Success, and direct partner feedback. • You translate business requirements into clear user stories, problem statements, and user flows, and work closely with product and tech teams on implementation. • You analyze relevant KPIs such as onboarding duration, self-service rate, Seller NPS, and ticket reduction, and derive data-driven optimizations. • You identify opportunities for automation and process improvements to reduce manual effort and sustainably improve the partner experience.

🎯 Requirements

• You have at least 3 years of experience in a product, platform, or marketplace environment. • You have experience working with self-service platforms or partner-focused tools and understand digital user journeys. • You demonstrate an analytical and structured way of working, along with a solid understanding of technical systems and platform logic. • You enjoy collaborating with diverse stakeholders from business and tech and value open exchange within the team.

🏖️ Benefits

• Welcome: We want you to feel comfortable from day one. That's why we welcome you with our comprehensive onboarding program. • Development: Grow! We support and promote your individual development through various internal and external training opportunities. • Remote work: If your role does not require on-site presence, we can tailor your work location — including up to 20 days per year anywhere within the EU. • Mental health: Access fast, professional support from the psychologists at nilo when you feel overwhelmed in your personal or professional life. Anonymous and free. • Redcare events: We encourage team building through creative team events and celebrate our successes together at regularly held parties.