MSP Systems Engineer

Job not on LinkedIn

🕒 January 31

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

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Red Cup IT

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2009

🔒 Cybersecurity

☁️ SaaS

Cybersecurity • SaaS • Managed Services

Red Cup IT is a Managed Service Provider (MSP) specializing in cybersecurity, compliance, and virtual CIO services for mid-sized companies and enterprises. The company is dedicated to providing advanced cybersecurity solutions, IT operations support, and managing complex projects while ensuring a cooperative relationship with clients' in-house IT teams. With a comprehensive focus on security, Red Cup IT offers services including IT skill augmentation, project delivery, and cloud management, all tailored to deliver effective and secure IT environments for its clients.

📋 Description

• Monitor, maintain, and administer client servers, workstations, and network devices (Windows Server, desktops, switches, firewalls, Wi‑Fi). • Respond to and resolve Level 2/3 support tickets and escalations. • Plan, design, and implement infrastructure projects such as server builds, virtualization, cloud migrations, and security improvements. • Manage Microsoft 365 and related cloud services (Exchange Online, Teams, SharePoint, Intune), including migrations and ongoing administration. • Configure and support Active Directory, Group Policy, DNS, DHCP, VPN, and remote access solutions. • Maintain backup and disaster recovery solutions, regularly verify backups, and participate in restoration testing. • Ensure systems are patched, secure, and compliant with best practices and client policies. • Document configurations, procedures, and project work; contribute to internal knowledge base. • Collaborate with project managers, vendors, and internal teams; provide guidance to junior engineers as needed.

🎯 Requirements

• Several years of experience in systems engineering or administration, ideally in an MSP or multi‑client environment. • Strong knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365. • Experience with virtualization platforms (VMware vSphere/ESXi, Hyper‑V). • Solid understanding of networking fundamentals: VLANs, VPNs, routing, switches, and firewalls. • Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask). • Strong troubleshooting, documentation, and customer service skills, with the ability to manage multiple client environments at once. • Preferred Qualifications: Scripting/automation experience (PowerShell). • Exposure to Azure AD, Azure IaaS, and security best practices (MFA, endpoint protection). • Relevant certifications (e.g., Microsoft, VMware, Cisco, security).