Senior Product Manager II – AI Platform, Agentic Experience

🕒 May 6

🇺🇸 United States – Remote

💵 $185k - $205k / year

⏰ Full Time

🟠 Senior

🤖 AI Engineer

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Redox

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Healthcare Insurance • SaaS • Artificial Intelligence

Redox is a company specializing in healthcare data interoperability. It provides a platform that facilitates real-time data exchange for vendors, providers, and payers in the healthcare industry. With over 7,300 connected healthcare organizations, Redox enables efficient data exchange and processing, helping to improve patient care and streamline operations. The platform supports massive data transactions, maintains high uptime, and is certified for security standards like HITRUST. Redox is renowned for integrating EHR systems, improving AI and machine learning outcomes, and enhancing patient and member experiences. Its solutions are trusted by key players in the healthcare sector to manage and consolidate healthcare data effectively.

📋 Description

• Own the complete AI platform portfolio across three categories: AI-enabled UX, AI agents (MCP/agentic automation), and AI in data processing. • Drive embedded AI features from internal alpha through production — managing rollout criteria, prompt iteration, success rate thresholds, and the decision framework for when each feature is ready for customer availability. • Define and maintain Redox's AI investment framework: KPIs, rollout criteria, cost guidelines, and the research agenda for what we still need to learn (monitoring, agentic loops, RAG, re-prompting). • Manage beta relationships for agentic use cases across multiple customer segments. • Lead Redox's agentic product strategy — starting with the MCP Server as the current foundation, expanding into native agent support for high-value customer workflows throughout 2026, with a clear 2027 vision & roadmap. • Equip sales and CS to position Redox's AI platform story accurately. • Scope and drive overall platform features required to unlock new use case, channel partnerships, & commercial success in the Enterprise customer base. • Ensure complex infrastructure work (VPN configurations, multi-tenant patterns, integration partner requirements) is scoped clearly and investments are made with commercial need. • Partner with GTM & Customer Success to enable vendor customer growth (both new business and expansion). • Contribute to use case development, customer segmentation, & field enablement to close high-value Enterprise vendor deals.

🎯 Requirements

• Minimum of 8+ years of Product Management experience in a B2B SaaS software company, ideally in the Healthcare technology space. • Track record shipping AI or ML-powered features from internal alpha through production — including defining rollout criteria, measuring success, and iterating. • Familiarity with LLMs, prompt engineering, and agentic architectures. • Technical depth sufficient to engage with engineering on API design, architecture decisions, and infrastructure constraints without needing everything translated. • Proven ability to drive a step change in the performance of a product and the value delivered to customers. • Strong communication and critical thinking skills to articulate complex issues clearly and drive progress in ambiguous or uncertain situations. • Balances day-to-day execution with strategic, long-term thinking, anticipating future possibilities and impacts on the business. • Builds consensus and gains commitment by providing sound rationale for recommendations that effectively address stakeholder needs and concerns, including C-Suite. • Uplevels how we work with a focus and interest in contributing to a strong product management culture.