Franchise Operations Director

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🔥 15 hours ago

🦀 Maryland – Remote

🦀 Maryland – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

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Red Roof

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 B2C

🏠 Real Estate

B2C • Real Estate

Red Roof is a U. S. -based budget hotel company operating a portfolio of more than 700 properties under multiple brands (Red Roof Inn, Red Roof Plus+, The Red Collection, and HomeTowne Studios). It provides affordable, value-driven lodging and extended-stay options for leisure and business travelers, with a focus on mobile booking, loyalty (RediRewards), special offers (e. g. , military discounts), and franchising and group travel services. The company emphasizes clean, comfortable rooms, pet-friendly policies, and nationwide availability.

📋 Description

• Coordinates support for franchise partners with Design and Construction for PIP support • Orchestrates inn openings, property transfers, and ownership changes with existing and new franchisees • Works closely with other departments to provide operational support for franchise partners • Reviews inn level rate strategies, marketing strategies, and quality/service standards to ensure the inn meets brand goals • Promotes growth, upholds brand standards, policies, and procedures, and implements brand initiatives • Acts as trainer and coach for franchisees in the area of customer service and guest relations • Analyzes financial reports of the franchise operations department • Ensures franchise partners, FAC members, owners, and operators’ business support needs are met

🎯 Requirements

• Bachelor’s degree in a related field or equivalent work experience • 5 years of hospitality hotel operations experience with a proven track record • Hotel franchise operations experience preferred • Goal-oriented and self-motivated individual with excellent relationship-building skills • Ability to work with different cultural backgrounds • Home-based position requiring 90% travel • Analytical and critical thinking skills with an advanced understanding of cash flow and profitability • Excellent verbal and written communication, presentation, and reporting skills • Computer literate and proficient in Microsoft Office

🏖️ Benefits

• Health insurance • Paid time off • Flexible work arrangements • Professional development