Senior Software Engineer – Latin America

🔥 1 hour ago

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ReflexAI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

🏥 Healthcare

Artificial Intelligence • SaaS • Healthcare

ReflexAI is a conversation performance platform that uses AI-powered simulations and automated quality assurance to train, coach, and evaluate staff handling high-stakes and customer-facing conversations. Its Prepare product builds configurable, lifelike training simulations and scoring models (no-code via ReflexAI Studio), while Assure automatically QA's 100% of interactions and surfaces trends, strengths, risks, and compliance metrics. The platform is positioned for high-stakes environments—contact centers, healthcare (including large hospitals and clinical teams), crisis/mental-health/emergency-response, financial services and insurance—and emphasizes enterprise-grade security and compliance (SOC 2, HIPAA, HITRUST, GDPR, ISO 27001).

📋 Description

• Actively participate in all phases of the software development cycle including the development of high-quality and stable software based on customer, business, and technical requirements • Partner with product and machine learning counterparts to develop and execute clear technical strategy that allows ReflexAI to scale its platform quickly • Work closely with your Engineering Manager on scoping and prioritization to ensure we’re achieving our highest-impact goals • Take the lead in improving overall health of systems and processes across the Product Engineering organization and within your functional area • Participate and contribute to all agile team rituals like sprint planning, retrospectives, standups and backlog refinement • Foster a culture of collaboration by participating in pair programming and code reviews • Other tasks, duties, or special projects as assigned • Throughout everything you do, deliver solutions that are aligned with our values of fairness, quality, and trust

🎯 Requirements

• At least 5+ years of professional software engineering experience working at companies of any size or industry • Experience having built fullstack web applications end to end and being able to explain the role of each part • Excellent communication and collaboration skills across modalities including written materials and live interactions • Open mindedness as demonstrated by ability to consider other perspectives, change an opinion in the face of new data, and constant desire to learn • Ability to explain and present technical concepts to a wide range of stakeholders including technical experts and broader audiences.

🏖️ Benefits

• Stock options are offered in addition to cash compensation.