Customer Success Specialist

November 22

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Logo of Regenified™

Regenified™

Agriculture • Certification • Sustainability

Regenified™ is a certification body committed to promoting regenerative agriculture practices. They recognize and certify farms, ranches, and producers who adopt these sustainable methods, which focus on building healthy soil, enhancing biodiversity, and creating resilient ecosystems. By providing a clear framework and verification standards, Regenified empowers agricultural stakeholders to contribute positively to the environment and ensure transparency in the food supply chain. With the Certified Regenified Mark, consumers can identify products sourced from verified regenerative farms, supporting a healthier planet and better human health.

11 - 50 employees

Founded 2022

🌾 Agriculture

📋 Description

• Serve as the primary relationship owner for a portfolio of farmers. • Clearly communicate our standard, value proposition, and verification process. • Drive operational excellence to support thousands of farmers. • Lead new farmer onboarding and training. • Act as the critical bridge between the field and internal teams. • Identify opportunities for farmers to deepen their engagement.

🎯 Requirements

• 5+ years of experience in Customer Success, Account Management, or a farmer-facing support role. • Proven ability to build deep trust with farmers. • Hands-on experience in agriculture, agronomy, or a related field. • Proficient in CRM tools (Salesforce preferred) and process automation. • Highly organised, data-driven, and detail-oriented. • Confidence in working with customer data and interpreting trends.

🏖️ Benefits

• Competitive salary (£55,000 – £85,000 depending on experience and skills) • 25 days’ annual leave plus bank holidays • Contributory pension scheme • Private healthcare (including partial cover for dependants) • Career growth and professional development support

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