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Customer Advisor, Sales Agent

🕒 September 15

🇹🇷 Turkey – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

🗣️🇩🇪 German Required

Where this job comes from

Posted on regiocom SE's careers page, not through a job board

First seen by Remote Rocketship September 15

Still open on regiocom SE's site. Checked 4 hours ago.

Logo of regiocom SE

regiocom SE

5001 - 10000 employees

Founded 1996

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.

📋 Description

• Provide inbound first-level support to existing customers • Deliver technical customer support • Provide needs-based product advice and optimize contracts • Serve as the point of contact for customers with questions about products and services • Resolve customer concerns confidently and empathetically • Build customer loyalty and increase customer satisfaction • 100% inbound service for the German market on behalf of a major client

🎯 Requirements

• Experience as a customer advisor in technical support with a sales focus • Very good German language skills (C1 level) • High-speed internet connection via LAN • A quiet workspace at home • Flexibility • Willingness to work weekends; a maximum of twice per month, with compensatory days off during the week • Strong sales skills

🏖️ Benefits

• Permanent employment contract from day one • Fair compensation with the opportunity to earn substantial additional bonuses • Intensive, fully paid on-site training in Alanya • 100% coverage of travel and accommodation costs for the training • Support from subject-matter experts, trainers, and coaches • Premium technology package • Professional development and career opportunities through the in-house HR development department • Working conditions that support a healthy work-life balance • Meal allowance and internet allowance • Private supplementary health insurance • 100% work from home after training • Compensatory days off during the week for weekend work

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