Customer Service Advisor, Sales Agent

🔥 0 minutes ago

🇹🇷 Turkey – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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regiocom SE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.

📋 Description

• Provide inbound first-level support to existing customers • Provide technical customer assistance • Offer needs-based product advice and optimize contracts • Serve as the first point of contact for customer questions about products and services • Resolve customer inquiries confidently and empathetically • Build strong customer relationships • Increase customer satisfaction • Provide 100% inbound support for the German market on behalf of a major client

🎯 Requirements

• Experience as a customer service advisor in technical support with a sales focus • Very good German language skills (C1 level) • Very reliable internet connection via LAN • A quiet workspace at home • Flexibility • Willingness to work weekends, up to twice a month • Strong sales skills

🏖️ Benefits

• Permanent employment contract from day one • Fair compensation with the opportunity to earn substantial additional bonuses • Intensive, fully paid on-site training in Alanya • 100% coverage of travel and accommodation costs for the training • Support from subject-matter experts, trainers, and coaches • Premium technology package • Professional development and career opportunities through our in-house personnel development department • Working conditions that support a good work-life balance • Meal allowance and internet allowance • Private supplementary health insurance • 100% remote work after training • Compensatory weekdays off for weekend work