Account Renewal Specialist

🔥 1 minute ago

🗣️🇪🇸 Spanish Required

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Logo of Registrar Corp

Registrar Corp

51 - 200 employees

Founded 2003

📋 Compliance

⚕️ Healthcare Insurance

☁️ SaaS

💰 Secondary Market on 2021-08

Compliance • Healthcare Insurance • SaaS

Registrar Corp is a leading provider of regulatory compliance services, software, and online training for companies seeking to enter or maintain their presence in the U. S. market. Specializing in FDA registration and compliance across a variety of industries including food and beverage, cosmetics, drugs, medical devices, and dietary supplements, Registrar Corp helps businesses navigate complex regulatory requirements. With over 30,000 clients in more than 190 countries, the company offers innovative solutions and expert guidance, ensuring that products meet U. S. standards. Services include label and ingredient reviews, import alerts assistance, and compliance software, providing a comprehensive and supportive experience for importers, exporters, and regulatory professionals worldwide.

📋 Description

• Manage a high volume of outbound and inbound renewal sales calls in a timely and professional manner. • Follow established communication scripts while applying critical thinking and sound judgment. • Actively listen to identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives. • Meet and exceed individual and team sales goals and performance metrics.

🎯 Requirements

• Bilingual in Spanish and English. • Availability to work Monday through Friday, 10:00 AM to 6:30 PM EST. • Excellent customer service and interpersonal communication skills. • Ability to accurately type while speaking on the phone, with a minimum typing speed of 35 WPM. • Strong computer skills and the ability to quickly learn specialized software applications. • Ability to maintain a positive, professional attitude in a fast-paced environment. • Self-motivated with the ability to work independently and manage time effectively. • Previous call center experience preferred.

🏖️ Benefits

• Base Compensation of $18hr + performance bonus opportunities • Remote work flexibility within select U.S. states • Comprehensive benefits, including medical, dental, vision, mental health support • 401(k) with company match • Paid time off • Collaborative team environment with opportunities for growth and development • Role with visibility across teams and potential exposure to senior leadership • Opportunity to contribute to a company focused on advancing global food safety and compliance

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