Cloud Engineering Support Manager

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Logo of Noria Corporation

Noria Corporation

51 - 200 employees

Founded 1997

Events

Noria Corporation is a prominent company in the maintenance and reliability industry, known for organizing the Reliable Plant Conference & Exhibition. Held in Chicago, IL, this event draws a diverse array of maintenance and reliability professionals from around the world. Noria Corporation focuses on asset management, offering learning sessions, case studies, and exposure to the latest technologies to improve maintenance practices. It serves as a hub for networking and professional development, providing attendees with insights into cutting-edge reliability technologies and valuable industry connections.

📋 Description

• Team leadership and collaboration: Recruit, guide, coach, and mentor developers, making sure issues and projects are delivered on time, within scope, and to the company’s quality standards. • Stakeholder management: Collaborate closely with engineering leadership to understand and document issues and priorities, aligning development and support work with engineering and business objectives, including managing expectations. • Team oversight: Fluent in Jira for issue tracking, workflow management, and reporting. Keep the team aligned and using Jira to its fullest potential. • Project and issue management: Oversee task boards, backlog management, and workload planning. Monitor progress and clear any impediments or bottlenecks to keep support on track. • Continuous improvement: Advocate for and put in place best practices, efficiency improvements, and new technology. • Cross-functional communication: Work seamlessly across the organization to drive strong inter-team collaboration and efficiency. • Goal setting and accountability: Set direct-report goals tied to company OKRs, drive accountability, and make sure team KPIs and commitments are met, with a focus on high employee satisfaction (Employee NPS).

🎯 Requirements

• 2+ years of lead or management experience • 4+ years of experience building React web applications. • 4+ years of experience working with databases (MySQL, SQL Server). • 4+ years of experience coding in JavaScript, HTML, and CSS. • Serverless experience with AWS (API Gateway, Lambda). • Experience with browser compatibility and mobile-friendly standards. • Familiarity with issue tracking and source control such as Jira and Bitbucket. • Optimization experience. • Experience with Python, UX, and AWS tools is a nice bonus.

🏖️ Benefits

• Competitive compensation package including stock options • Flexible work schedule • Comprehensive benefits including retirement plan match • Opportunity to make a real impact every day • Work with a dynamic and growing team • Unlimited PTO

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