Client Relations Specialist

Job not on LinkedIn

🔥 4 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

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Logo of Remote

Remote

1001 - 5000 employees

Founded 2019

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $300M Series C - Remote on 2022-04

HR Tech • SaaS • B2B

Remote is a global HR and payroll infrastructure company. It provides Employer of Record (EOR), global payroll, Contractor of Record (COR), contractor management, PEO, relocation, benefits and compliance services to enable companies to hire and pay people worldwide. Remote emphasizes owned, end-to-end infrastructure operated by in-house legal, payroll, and compliance teams, offers API-first integrations (REST API, webhooks, CLI), MCP for secure AI agent connections, and is SOC 2 Type II and ISO 27001 certified. The platform targets startups, mid-market and enterprise customers and positions itself as a B2B SaaS provider of global employment solutions.

📋 Description

• Respond to client inquiries • Build positive client relationships • Identify needs and gather relevant details • Provide accurate information • Research solutions and available resources • Coordinate client service requests • Communicate updates clearly • Document client interactions • Track commitments and follow-up items • Help address routine concerns • Support consistent client satisfaction

🎯 Requirements

• Strong relationship-building skills • Excellent communication abilities • Customer-focused approach • Good listening and problem-solving • Strong organizational skills • Careful attention to detail • Basic computer proficiency • Comfortable using online communication tools • Reliable and professional • Client-relations experience is helpful but not required

🏖️ Benefits

• Remote Environment: Support client relationships through virtual channels • Flexible Scheduling: Coordinate your availability around existing responsibilities • Training Available: Learn client-relations procedures and systems • Ongoing Support: Access continued guidance and educational resources • Professional Growth: Develop communication and relationship-management skills • Relationship-Focused Role: Help clients receive attentive and consistent support

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