Customer Engagement Specialist

Job not on LinkedIn

🕒 September 23

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 18%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Remote

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $300M Series C - Remote on 2022-04

HR Tech • SaaS • B2B

Remote is a global HR and payroll infrastructure company. It provides Employer of Record (EOR), global payroll, Contractor of Record (COR), contractor management, PEO, relocation, benefits and compliance services to enable companies to hire and pay people worldwide. Remote emphasizes owned, end-to-end infrastructure operated by in-house legal, payroll, and compliance teams, offers API-first integrations (REST API, webhooks, CLI), MCP for secure AI agent connections, and is SOC 2 Type II and ISO 27001 certified. The platform targets startups, mid-market and enterprise customers and positions itself as a B2B SaaS provider of global employment solutions.

📋 Description

• Engage with prospective and existing customers • Respond to customer questions and inquiries • Identify customer interests, needs, and preferences • Research available options and solutions • Provide clear and helpful information • Assist with reservation-related requests • Follow up with customers regarding inquiries • Maintain accurate customer records • Coordinate with providers when necessary • Build relationships through consistent communication • Provide a professional and positive customer experience

🎯 Requirements

• Excellent written and verbal communication • Strong interpersonal skills • Friendly and professional demeanor • Customer-focused attitude • Strong organization and follow-up skills • Comfortable using digital communication platforms • Basic computer proficiency • Ability to learn new systems • Self-motivated and dependable • Customer service, sales, or client-facing experience is helpful but not required

🏖️ Benefits

• Remote environment • Flexible scheduling • Training available • Ongoing support and continued educational resources • Professional development opportunities

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