Manager, Payroll Operations

🔥 17 hours ago

🇿🇦 South Africa – Remote

💵 R990.7k - R1.1M / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧾 Payroll

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Remote

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Remote is a global HR platform that simplifies the process of hiring, onboarding, managing, and paying employees and contractors worldwide. It offers comprehensive solutions for recruitment, payroll management, contractor management, and compliance. The platform supports businesses in handling HR tasks seamlessly and efficiently, ensuring fast and compliant payouts, providing employer of record services, and facilitating employee benefits and equity offerings. Additionally, Remote integrates with various HR systems, allowing for a flexible, scalable, and reliable solution for businesses looking to expand globally.

📋 Description

• Own payroll outcomes for a team, ensuring accuracy, timeliness, and compliance. • Provide coaching, feedback, and day-to-day leadership to payroll specialists. • Lead operational investigations into payroll issues and drive resolution. • Provide input into performance ratings and recommend performance actions. • Foster a psychologically safe, high-accountability team environment. • Own end-to-end payroll delivery for a defined group of countries. • Maintain working knowledge of country-specific payroll requirements. • Ensure payroll processes are followed, documented, and auditable. • Manage external payroll vendor relationships. • Support global payroll implementations, including new country launches, vendor transitions, and in-housing efforts. • Contribute market- and country-specific payroll expertise to implementations. • Identify execution risks and partner with implementation and cross-functional teams to mitigate them. • Ensure payroll stability after go-live. • Identify operational risks, recurring issues, and process gaps. • Drive continuous improvement initiatives to increase efficiency, reduce errors, and improve team capacity. • Support rollout of new tools, automation, and standardized workflows. • Track and contribute to KPIs, service levels, and quality metrics. • Manage operational support for the service arm, including team performance and engagement in Zendesk. • Partner with People Operations, Finance, Legal, Product, and Service Operations. • Translate payroll complexity into clear guidance for stakeholders. • Communicate proactively about risks, delays, and changes affecting payroll outcomes.

🎯 Requirements

• Proven experience owning payroll outcomes for a team in regional or multi-country environments. • Demonstrated people leadership capability, including coaching, feedback, and performance input. • Comfortable leading investigations and driving operational resolution. • Able to clarify and consistently apply policies and controls. • Experience recommending hiring profiles, team changes, and performance actions. • Strong operational judgment with the ability to balance speed, accuracy, and customer impact. • Clear, structured written and verbal communicator, particularly effective in async environments. • Experience working in remote-first or globally distributed teams is a strong advantage. • Fluent in English; additional languages are a plus. • Ability to work with automation and AI capabilities as required for every role. • Prior employment verification check.

🏖️ Benefits

• work from anywhere • flexible paid time off • flexible working hours (we are async) • 16 weeks paid parental leave • budget towards co-working spaces, learning and wellness (including gym memberships) • mental health support services • stock options • home office budget & IT equipment • Employee Resource Groups (Women, Disability, Queer, Minorities in Tech) • Interview and workplace accommodations for candidates who need them