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Onboarding Specialist

🔥 36 minutes ago

💃 Latin America – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Remote People's careers page, not through a job board

First seen by Remote Rocketship 36 minutes ago

Logo of Remote People

Remote People

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Remote People is a leading international recruitment agency that specializes in creating meaningful employment opportunities by connecting ambitious businesses with exceptional talent from over 150 countries. With a focus on diverse cultures, Remote People offers bespoke recruitment services tailored to the needs of each client and candidate. The company aims to revolutionize the way companies and candidates connect across borders, with deep insights into global markets and cultural nuances. Remote People supports businesses in finding the perfect match, whether they are looking to fill critical roles or expand into new markets without local offices.

📋 Description

• Manage end-to-end onboarding for employees across multiple countries, from receiving the case through the employee’s first day. • Guide clients and employees through onboarding requirements, timelines, documents, and next steps. • Review and verify employee information and documentation, ensuring all records are accurate, complete, and compliant before the start date. • Prepare employment contracts using internal templates and coordinate contract reviews, signatures, and amendments when needed. • Coordinate country-specific onboarding requirements, including medical check-ups, right-to-work documentation, visas, tax forms, and other local requirements where applicable. • Partner with Payroll, Benefits, Legal, Finance, and Client Success to ensure payroll and benefits are activated on time and all onboarding requirements are in place. • Manage multiple active cases at once, prioritising effectively while maintaining a high level of accuracy and service. • Proactively follow up on outstanding actions and signatures; flag potential blockers or risks early, including contracts that remain unsigned after 24 hours. • Act as a trusted advisor to clients by explaining country-specific processes, setting expectations, and helping find practical solutions. • Support employee onboarding and manage contract amendments throughout the employee lifecycle. • Keep client and employee data accurate and up to date across internal platforms and CRM systems. • Identify opportunities to improve workflows, documentation, and the overall onboarding experience.

🎯 Requirements

• Professional fluency in English, both written and spoken. • 2+ years of experience in employee onboarding, HR administration, global mobility, payroll operations, or a similar client-facing role. • Experience supporting onboarding in multiple countries; experience in EOR, PEO, global employment, payroll, or HR tech is strongly preferred. • Good understanding of employment onboarding processes and country-specific requirements, including employee documentation, benefits enrolment, contracts, and compliance. • Familiarity with employment contracts and contract amendments, including working from established templates. • Strong attention to detail and ability to manage several cases, deadlines, and stakeholders simultaneously. • A consultative and customer-focused approach, with confidence guiding clients through complex processes. • Proactive problem-solving skills, sound judgment, and the ability to identify and escalate risks early. • Comfortable collaborating with Legal, Payroll, Benefits, Finance, Sales, and Client Success teams. • Experience using HRIS, CRM, ticketing, and collaboration tools; HubSpot and Confluence experience is a plus. • Comfortable working in a fast-paced, remote, global environment and handling confidential information with care. • Based in Latin America.

🏖️ Benefits

• A competitive salary • An asynchronous working environment • A "Remote-First" company environment (or Hybrid) - based on the nature of the job • The ability to work from abroad for a short period of time • Growth opportunities within the company • Necessary hardware provided to all new joiners

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