Staff Product Manager – Agent & Systems Observability

🕒 July 21

🇺🇸 United States – Remote

💵 $218k - $300k / year

⏰ Full Time

🔴 Lead

⚡️ Product Operations

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Render

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

Consulting • Logistics • SaaS

Render is a modern cloud platform for developers and teams that simplifies the process of building, deploying, and scaling applications. It offers a range of services including web services, static sites, cron jobs, background workers, PostgreSQL databases, and Redis management. Render's platform is designed for ease of use with features such as automatic deployments, load-based autoscaling, and infrastructure as code. It also provides robust security measures like DDoS protection and data privacy compliance. Render caters to a wide range of development stacks with support for various programming languages and Docker images, providing developers with a seamless environment to manage and scale their infrastructure. With a focus on speed, reliability, and collaboration, Render helps developers efficiently manage their applications and infrastructure from development to production.

📋 Description

• Own the vision, strategy, and roadmap for observability at Render. Your scope spans systems telemetry (logs, metrics, distributed tracing), OpenTelemetry-native instrumentation and export, agent and LLM observability (traces of model calls, tool use, and multi-step agent runs), and the cost and usage layer that makes token economics legible. • Drive prioritization across observability investments, balancing foundational telemetry infrastructure against near-term product needs. • Partner deeply with Engineering & other Product teams to shape the technical direction of Render's telemetry pipeline, ensuring architectural decisions optimize for signal fidelity, query performance, and cost at scale. Observability touches every product surface at Render, so the dexterity to understand the shape of our other investment areas is essential. • Develop a strong, opinionated point of view on what observability means for AI-native builders. How will OTel conventions extend to agent workloads, what a trace of an agent run could look like inside Render, and how teams should reason about token spend, model routing, and cost attribution.

🎯 Requirements

• 7+ years in Product Management, with substantive experience in observability, monitoring, developer tools, or infrastructure products. • Working fluency with the OpenTelemetry ecosystem — signals, semantic conventions, collectors, and the tradeoffs of instrumenting real production systems. Bonus if you've tracked the emerging conventions for GenAI and agent observability. • Familiarity with the economics of AI workloads: token pricing, model selection tradeoffs, and how teams budget for and attribute LLM spend. Major bonus if you've worked on an LLM gateway, proxy, or metering product. • Deep developer empathy, for both internal engineering teams and our customers, and the technical depth to make sound architectural tradeoffs in collaboration with engineering. • A track record of taking ambiguous, cross-cutting problems and turning them into clear strategy and shipped outcomes. • Strong communication and storytelling skills.

🏖️ Benefits

• 4 weeks of paid vacation. • 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. • Long-term disability, life insurance, and 401K plans. • 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. • Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. • Monthly cell phone and internet subsidy. • Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. • Continuous learning benefits & related support.