
10,000+ employees
Founded 1996
🛡️ Insurance
📦 Logistics
📣 Marketing
Insurance • Logistics • Marketing
Reply is a company that designs and implements innovative solutions in the areas of Digital Services, Technology, and Consulting. Specializing in fields such as Artificial Intelligence, Machine Learning, Digital Transformation, and Cloud Computing, Reply operates as a network of highly specialized companies that define business models enabled by new technologies. They deliver consulting, system integration, and digital services across various sectors, including telecom, media, banking, insurance, and public sectors.
🔥 1 hour ago
🗣️🇧🇷🇵🇹 Portuguese Required
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10,000+ employees
Founded 1996
🛡️ Insurance
📦 Logistics
📣 Marketing
Insurance • Logistics • Marketing
Reply is a company that designs and implements innovative solutions in the areas of Digital Services, Technology, and Consulting. Specializing in fields such as Artificial Intelligence, Machine Learning, Digital Transformation, and Cloud Computing, Reply operates as a network of highly specialized companies that define business models enabled by new technologies. They deliver consulting, system integration, and digital services across various sectors, including telecom, media, banking, insurance, and public sectors.
• Respond to and resolve tickets promptly, minimizing operational impact; • Access and manipulate databases for queries, script execution, and troubleshooting; • Unblock and manage process queues; • Analyze source code to identify issues and perform root-cause analysis; • Automate processes and resolve tickets to optimize workflow; • Support systems developed in multiple programming languages (Java, Node.js and Python); • Collaborate with development teams to ensure service continuity; • Maintain and improve monitoring and support scripts.
• Previous experience in Level 3 (L3) support or equivalent; • Knowledge of programming languages such as Python, Java, Node.js, and Kotlin; • Familiarity with Google Cloud Platform (GCP); • Experience with database handling and queries (SQL); • Experience with Redis, Grafana, and Airflow; • Ability to run scripts and automate processes to resolve tickets; • Ability to read and analyze code to identify faults and bugs; • Excellent troubleshooting and problem-solving skills; • Proactive, organized, and results-focused mindset.
• Cutting-edge environment • Innovation in our DNA – Challenging projects alongside qualified specialists. • Continuous learning – Discounts and partnerships with leading universities and tech platforms in Brazil. • Language learning without barriers – Special offers on language learning platforms.
Apply Now🔥 1 hour ago
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