Customer Service Representative – Exclusively for People with Disabilities and INSS Rehabilitation Program Participants

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🔥 0 minutes ago

🇧🇷 Brazil – Remote

💵 R$1.8k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 3%

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Reponto | Estratégia em Seleção Inclusiva

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🎯 Recruiter

💼 Consulting

🌍 Social Impact

Recruitment • Consulting • Social Impact

Reponto is a Brazilian consultancy that specializes in inclusive recruitment, selection and retention of professionals with disabilities and other marginalized groups. They connect companies with candidates (especially people with disabilities, “PcDs”) through targeted recruitment and selection processes, retention programs inspired by supported employment, and tailored consulting services (diagnosis, training/education, hiring strategies and events). Active since 2019, Reponto emphasizes practical workplace inclusion, offers employer-oriented services and candidate support (resume help, guidance), and reports outcomes such as thousands of placed candidates and a large candidate database.

📋 Description

• Provide empathetic, human-centered voice support to customers, focusing on personalized solutions • Offer financial products and services to build customer loyalty and ensure the best outcomes for customers • Meet and exceed sales targets, with the opportunity to earn performance-based awards • Welcome customers, resolve questions, and handle requests, ensuring complete customer satisfaction

🎯 Requirements

• High school diploma • Experience in sales or customer service • Must reside in Recife • Exclusively for People with Disabilities and INSS Rehabilitation Program Participants • Availability to work a 6-on, 1-off schedule • 6 hours and 20 minutes per day • Availability to start shifts at 2:20 p.m. or 2:40 p.m., with scheduled breaks and intervals

🏖️ Benefits

• Meal voucher: BRL 24.00 per day • Medical and dental insurance • Life insurance with funeral assistance • Optical reimbursement • Profit sharing • TotalPass • Pharmacy benefit • Access to the group’s credit cards with no annual fee • Work from home

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