Customer Service Representative – Exclusively for People with Disabilities

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🔥 0 minutes ago

🇧🇷 Brazil – Remote

💵 R$1.8k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 3%

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Reponto | Estratégia em Seleção Inclusiva

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🎯 Recruiter

💼 Consulting

🌍 Social Impact

Recruitment • Consulting • Social Impact

Reponto is a Brazilian consultancy that specializes in inclusive recruitment, selection and retention of professionals with disabilities and other marginalized groups. They connect companies with candidates (especially people with disabilities, “PcDs”) through targeted recruitment and selection processes, retention programs inspired by supported employment, and tailored consulting services (diagnosis, training/education, hiring strategies and events). Active since 2019, Reponto emphasizes practical workplace inclusion, offers employer-oriented services and candidate support (resume help, guidance), and reports outcomes such as thousands of placed candidates and a large candidate database.

📋 Description

• Provide humanized and empathetic voice-based customer service • Offer financial products and services to build customer loyalty and ensure the best solutions for each customer • Achieve and exceed sales targets • Listen to and resolve questions while handling customer requests • Ensure each customer’s complete satisfaction

🎯 Requirements

• High school diploma • Experience in sales or customer service • Must reside in Maceió • Exclusively for People with Disabilities and INSS-rehabilitated workers • Availability to work a 6-on, 1-off schedule • Availability to work starting at 2:20 p.m. or 2:40 p.m., with scheduled breaks and pauses, for a 6-hour-and-20-minute workday

🏖️ Benefits

• Meal voucher: R$24.00 per day • Medical and dental insurance • Life insurance with funeral assistance • Optical reimbursement • Profit sharing • TotalPass • Pharmacy benefit program • Access to the group’s credit cards with no annual fee • Performance-based bonuses

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