Customer Success Manager

🕒 February 12

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ResMed

5001 - 10000 employees

Founded 1989

⚕️ Healthcare Insurance

☁️ SaaS

💰 Post-IPO Debt on 2019-07

Healthcare Insurance • SaaS

ResMed is a global leader in sleep technology and respiratory care, focused on improving out-of-hospital care to enhance the health and quality of life for individuals with chronic diseases. With over 30 years of innovation, ResMed develops life-changing technology and provides software platforms that support medical professionals and caregivers in helping patients manage their health from home or in preferred care settings. The company is committed to diversity and inclusion, supporting a wide range of professionals in building meaningful careers, and shaping the future of connected health care with the goal of impacting 250 million lives worldwide.

📋 Description

• Manage a group of enterprise software customers • Ensure customers are set up for long-term success • Proactively analyze and understand customer’s data • Collaborate with customers and ResMed commercial teams

🎯 Requirements

• Demonstrated technical aptitude • University degree or College diploma in a relevant discipline • Minimum 3-5 years of account management experience • Proven success in growing existing accounts • Strong and polished professional communication skills • Detail oriented with analytical skills • Strong team player and individual contributor

🏖️ Benefits

• Health technologies that people love • A diverse and inclusive culture • Opportunities for professional development • Commitment to a healthier place • Supportive and inspiring workplace

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