Associate Program Manager

Job not on LinkedIn

November 5

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Logo of Resource Innovations

Resource Innovations

Energy • Software • Consulting

Resource Innovations is a women-led company that provides comprehensive energy transformation services and software. The firm is dedicated to advancing the clean energy transition through innovative energy solutions, focusing on demand-side management and enhancing sustainability for utilities and government entities. With a strong commitment to environmental, social, and governance (ESG) impacts, Resource Innovations delivers end-to-end services that improve customer engagement and operational efficiency, leading to significant CO2 emission reductions. The company operates extensively across North America, Europe, and the Pacific, positioning itself as a leader in the clean energy sector.

201 - 500 employees

⚡ Energy

📋 Description

• Supports the program call center in correctly routing customer inquiries and managing customer escalations. • Develops and maintains budget tracking spreadsheets • Creates templates and processes for monthly, quarterly, annual and ad hoc program and budget updates/reports • Manages invoicing from subcontractors, assisting consultants with submitting them for payment, and tracking subcontractor budgets relative to funding • Oversees invoicing/billing and tracks program budgets • Develops and maintains accurate and timely reporting • Innovates new processes for key strategic development initiatives, including participation pathways for non-traditional Demand Response customers • Creates and collaborates on procedural documentation in support of the Program Manager • Ensures data accuracy and integrity in all internal and external reports • Generates operational efficiency initiatives to smooth workflows and optimize customer, contractor and client experiences • Develops program dashboards and client reference materials to collaborate on strategic initiatives • Other duties as assigned.

🎯 Requirements

• 5+ years’ experience in project management, finance management, data analytics, accounting, or other business operations functions • Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively. • Process-oriented with a focus on streamlining workflows and improving efficiency. • Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives. • Independent worker capable of taking ownership of assigned tasks, proposing solutions, and suggesting improvements to existing processes related to reporting, tracking, and analysis. • Able to meet deadlines while adapting to shifting priorities and evolving business needs. • Strong Microsoft Office skills including strong Microsoft Excel skills including the ability to create pivot tables, write formulas, and create well-formatted charts and tables. • Experience with proprietary CRM systems and reporting and visualization software • Experience developing spreadsheets and systems for tracking and/or analyzing financial performance or other operational activities. • A strong desire to continue improving skills including the ability to quickly study to learn and improve software skills and knowledge • Good communication skills both written and verbal • Interest in sustainability and passionate about making a meaningful impact on the environment.

🏖️ Benefits

• Competitive salaries based on skills, experience and qualifications • Discretionary annual bonus • Three weeks of paid vacation per year • Paid holidays • 401(k)-retirement plan with employer matching • Health, dental and vision insurance • Other supplemental benefits

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