Data & Reporting Analyst – Lead

🕒 Yesterday

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $75k - $111k / year

⏰ Full Time

🟠 Senior

📉 Data Analyst

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Resource Innovations

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚡ Energy

💼 Consulting

Energy • Software • Consulting

Resource Innovations is a women-led company that provides comprehensive energy transformation services and software. The firm is dedicated to advancing the clean energy transition through innovative energy solutions, focusing on demand-side management and enhancing sustainability for utilities and government entities. With a strong commitment to environmental, social, and governance (ESG) impacts, Resource Innovations delivers end-to-end services that improve customer engagement and operational efficiency, leading to significant CO2 emission reductions. The company operates extensively across North America, Europe, and the Pacific, positioning itself as a leader in the clean energy sector.

📋 Description

• Owns and leads improvements for data and automation for Tableau, Salesforce Service Cloud Voice, and other reporting & automation initiatives. • Creates and maintains Tableau and Power BI dashboards, recurring and ad hoc reports, and reporting tools for internal and external clients. • Incorporates automation and efficiency into reporting solutions to establish processes that guarantee accurate and reliable results. • Works directly with Software/IT teams, clients, and vendors to translate complex concepts concisely and integrate diverse data solutions. • Supports technical elevation of the Client Services reporting solutions by expanding data warehouse & API connected solutions. • Analyzes Client Services business trends and identify improvement initiatives & strategies for reporting/automation. • Designs governance standards for quality checks, version control for reports/macros, and automation documentation. • Manages the QC process across the reporting team to ensure consistent and thorough evaluation of all reports, invoices, and reconciliations. • Performs database queries and business data analysis as needed. • Supports reconciliations, macros, reports, and other automation processes as necessary.

🎯 Requirements

• 3+ years of professional experience working as a business or data analyst is required. • Demonstrated success with data manipulation and visualization tools (Tableau, Microsoft Power Platform). • Create, interpret, and maintain complex SQL queries in Redshift or Tableau. • A proven grasp of database and analysis tools such as PostgreSQL and Excel, including demonstrated analytical skills to solve business issues. • Advanced Microsoft Excel skills (pivot tables, LookUps, Index/Match, Charts/Graphs, PowerQuery, VBA). • The ability to manage projects, influence stakeholders and work closely to determine effective solutions. • Bachelor’s degree in an analytical discipline, such as engineering, mathematics, statistics, finance, or computer programming is strongly preferred. • 1+ year experience with call center technologies (IVR, call routing, call tracking, WFO) and database technologies • Experience working with programming languages such as Python or NodeJS • Tableau certification

🏖️ Benefits

• Competitive salaries based on skills, experience and qualifications • Discretionary annual bonus • 3 weeks of paid vacation annually • Paid holidays • 401(k) retirement plan with employer match • Medical, dental and vision coverage • Parental leave • Employee assistance program • Commuter benefits • Additional supplemental offerings