Director, Client Development

🕒 May 27

🇺🇸 United States – Remote

💵 $120.9k - $205k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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ReSource Pro

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏢 Enterprise

⚡ Productivity

Insurance • Enterprise • Productivity

ReSource Pro is a company dedicated to serving the insurance industry by offering a variety of managed services aimed at improving business operations. With over 20 years of experience, ReSource Pro specializes in transforming insurance operations through solutions that include technology optimization, extending teams with skilled staffing, and enhancing processes for improved productivity. The company serves carriers, MGAs and wholesalers, as well as retail agents and brokers, helping them focus on profitability, compliance, and growth. ReSource Pro is recognized as one of the fastest-growing companies, known for its strategic and innovative approach to insurance services.

📋 Description

• Build, develop, and lead a team of client advisors, driving performance through clear quota setting, regular pipeline inspection, and disciplined forecasting. • Conduct quarterly and annual performance reviews tied to sales outcomes, including win rates, deal velocity, and account growth. • Support your team in the field through client visits and remote calls to contribute to deal strategy and advance the sales pipeline. • Ensure client satisfaction and retention by fostering trusted partner relationships that increase utilization of ReSource Pro services. • Work closely with on- and offshore delivery teams to troubleshoot concerns and negotiate renewal terms. • Contribute to the development of organizational business development standards, practices, and cross-team learning initiatives. • Foster a collaborative and solution-oriented workplace culture by upholding professionalism and engaging in constructive conversations. • Maintain individual contributor account management responsibilities for a portfolio of key accounts.

🎯 Requirements

• Bachelor’s degree in a related field of study • 10–15 years of experience in sales and/or account management within insurance, BPO, or a related industry • 7+ years of experience in leading and managing professional teams • Proven record of sales success and an established understanding of the core business of insurance clients • Exceptional interpersonal and communication skills, with the ability to influence all levels of an organization • Technologically savvy, including proficiency with Salesforce (or other CRMs) and the Microsoft Office Suite • Strong project management skills with a proven record of achieving consensus and effective results in project implementation • Ability to thrive and remain calm in a fast-paced, high-intensity environment • Willingness to travel more than 60% of the time • Industry designations such as CIC, CPCU, AINS, or CRS are preferred but not required.

🏖️ Benefits

• 100% paid employee health insurance available on Day 1 • Eligible for all medical, dental, and vision benefits on Day 1 • Remote positions are Internet stipend-eligible • 401k with employer match, vested on Day 1 • HSA/FSA available • Long Term and short-term disability employer-provided • Generous PTO plan with paid holidays + floating holidays • Development and growth opportunities • Comprehensive wellness program and prioritization of employee health