Solutions Engineer – Level 3

🕒 February 27

🇺🇸 United States – Remote

💵 $66.4k - $99.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Restaurant365

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

B2B • SaaS • eCommerce

Restaurant365 is a comprehensive restaurant management software platform that unifies accounting, inventory, workforce management, and payroll services into a single solution. Trusted by over 40,000 restaurants, it enhances operational efficiency, helps control food and labor costs, and improves guest experiences through features like employee training, scheduling, and data-driven sales forecasting. Restaurant365 aims to streamline administrative tasks and empower restaurant operators to make strategic decisions quickly and accurately.

📋 Description

• Maintain an expert status on all Restaurant365 features and partnering platforms • Understanding clients’ requirements, identifying gaps (if any) between clients’ requirements, and defining solutions to bridge the gap • Create and deliver powerful presentations that clearly communicate the uniqueness of the value proposition • Setting up and maintaining demonstration platforms for existing and new features • Acting as a technical resource for sales team with specific questions regarding the R365 product and partnering solutions • Establish a connection with potential candidates by discussing and understanding the everyday experiences of an operator, ideally drawing from their own personal backgrounds • Training the sales team on product knowledge and new features • RFP assistance for sales team • Consult marketing from an R365 product and partnering product knowledge standpoint • Perform webinars for marketing and sales purposes • QA of newly released features delivering feedback to the product team • Other duties as assigned

🎯 Requirements

• Understanding of intermediate accounting principles • Expert in restaurant finance and/or operations, preferably both • Excellent written and verbal communication skills • Excellent presentation skills • Knowledge of and prior use of restaurant software systems is a plus • Minimum of five years of proven work experience in customer service or sales • Experience in a SaaS environment is a plus • Willingness to travel 25% of the time

🏖️ Benefits

• Comprehensive medical benefits, 100% paid for employee • 401k + matching • Equity Option Grant • Unlimited PTO + Company holidays • Wellness initiatives