Customer Success Manager

🕒 April 17

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Logo of Revive

Revive

51 - 200 employees

Founded 2020

🤝 B2B

☁️ SaaS

💊 Pharmaceuticals

💰 Venture Round - ReviveHealth on 2023-01

B2B • SaaS • Pharmaceuticals

Revive is a virtual healthcare company (ReviveHealth) that provides an integrated whole-person virtual care platform for employers and members. It combines 24/7 virtual urgent care, longitudinal virtual primary care, mental health/EAP, integrated pharmacy services (including $0 generics, home delivery, and specialty drug sourcing), and a physician-supervised weight-health program into a subscription-based solution designed to complement existing insurance. Revive focuses on enterprise (employer) customers, rapid deployment, high member engagement, and cost containment for plan sponsors.

📋 Description

• Manage a portfolio of customer programs • Ensure successful execution of program and service deliverables • Provide ongoing support to client companies • Develop relationships with key contacts • Recommend and implement new workplace services • Conduct trainings and orientations as needed

🎯 Requirements

• Bachelor’s degree in related field • At least 2 years' professional experience in customer service • EAP industry expert • Consultative skills • Account management experience • Required certifications • 5-7 years' experience in account/program management

🏖️ Benefits

• Remote work options

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