Administrative Coordinator

đŸ”„ 1 hour ago

🇿🇩 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Administrative Assistant

đŸ‘» Ghost score 25%

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Logo of ReWorks Solutions

ReWorks Solutions

201 - 500 employees

Founded 2024

đŸ„ Healthcare

📩 Logistics

📣 Marketing

Healthcare ‱ Logistics ‱ Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

‱ Navigate CentralReach confidently to complete assigned administrative tasks and maintain accurate client records ‱ Ensure information is entered correctly, records are kept up to date, and errors or discrepancies are identified and reported promptly ‱ Communicate with families in a friendly, professional, and courteous manner, providing administrative support as required ‱ Work effectively with colleagues and relevant staff members to support daily operations and ensure information is communicated clearly ‱ Follow established procedures, complete assigned tasks within expected timeframes, and maintain consistent follow-through ‱ Protect sensitive client information and follow company privacy, confidentiality, and data-handling procedures ‱ Escalate unresolved issues, system errors, or discrepancies to the appropriate supervisor when necessary ‱ Assist with additional administrative responsibilities as required to support the team's operational needs ‱ Explain which CentralReach functions have been used independently and demonstrate understanding of handled administrative responsibilities

🎯 Requirements

‱ Hands-on CentralReach experience is essential ‱ Excellent spoken and written English communication skills ‱ Strong interpersonal skills and the ability to communicate professionally with families and colleagues ‱ Excellent attention to detail and a high level of accuracy when handling data and records ‱ Strong organisational skills and the ability to manage assigned tasks and follow established workflows ‱ A friendly, approachable, dependable, and professional attitude ‱ Ability to maintain confidentiality when working with sensitive client information ‱ Comfortable working independently while knowing when to ask questions or escalate concerns ‱ Previous experience supporting an ABA therapy provider, behavioural health organisation, or healthcare business (preferred) ‱ Experience with clinical or client record management, healthcare administration, or similar documentation processes (preferred) ‱ Familiarity with administrative workflows involving families, clinical teams, and client information (preferred) ‱ Strong English communication skills and direct CentralReach experience are non-negotiable

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