Admissions Clerk

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🎯 Recruiter

🤝 B2B

Recruitment • B2B

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Serve as the first point of contact for new and existing patients via phone, email, and other communication channels. • Complete new patient intake by collecting demographic, medical, insurance, and referral information. • Schedule, reschedule, and confirm patient appointments while optimizing provider schedules. • Verify insurance eligibility and ensure all required documentation is received prior to appointments. • Obtain and upload patient records, referrals, authorizations, and consent forms. • Maintain accurate patient records within the Electronic Medical Record (EMR/EHR) system. • Coordinate with providers, clinical staff, and patients to ensure a smooth admissions process. • Respond professionally to patient inquiries and provide updates regarding appointments and documentation. • Follow up with patients to obtain missing information and confirm upcoming appointments. • Ensure all patient information is entered accurately while maintaining confidentiality and HIPAA compliance. • Assist with administrative tasks and support the healthcare team as needed.

🎯 Requirements

• Minimum of 2 years' experience in medical administration, patient intake, admissions, scheduling, or a similar healthcare support role. • Excellent verbal and written English communication skills. • Strong customer service and telephone etiquette. • Experience working with EMR/EHR systems. • Knowledge of medical terminology and healthcare administration. • Experience with insurance verification and referrals is advantageous. • Proficient in Microsoft Office (Word, Outlook, Excel). • Comfortable working with multiple software platforms and learning new systems quickly. • Strong organizational, time management, and multitasking abilities. • Exceptional attention to detail and accuracy. • Ability to work independently while managing competing priorities in a fast-paced environment.

🏖️ Benefits

• Comfortable working U.S. hours • Remote work from home