Clinical Health Care Compliance Coordinator

🔥 0 minutes ago

🇿🇦 South Africa – Remote

💵 R23.5k - R26k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Monitor outstanding clinical documentation, including session notes and other required records. • Follow up with therapists and clinical staff regarding incomplete, overdue or missing documentation. • Track outstanding tasks and ensure completion within required timeframes. • Identify recurring documentation issues and escalate concerns when necessary. • Maintain accurate clinical records and administrative information. • Support adherence to internal processes, documentation requirements and operational deadlines. • Communicate regularly with RBTs, BTs, BCBAs and other relevant team members. • Follow up through email, messaging platforms and telephone calls. • Maintain professional, respectful and supportive communication while ensuring accountability. • Respond to queries, clarify requirements and help staff understand required actions. • Escalate persistent non-compliance or unresolved issues to the relevant team lead or manager. • Monitor session documentation and session conversion for outstanding or incomplete items. • Maintain accurate trackers, reports and system records. • Work with clinical, scheduling and operations teams to resolve bottlenecks. • Identify recurring delays and recommend practical follow-up process improvements. • Maintain records of outstanding tasks, follow-ups, completion rates and unresolved issues. • Provide regular updates on documentation completion and compliance-related requirements. • Monitor deadlines and highlight recurring issues, workflow challenges and support needs.

🎯 Requirements

• Previous experience in healthcare administration, clinical operations, medical administration, quality assurance, scheduling, staff coordination or a similar role. • Experience following up with employees, healthcare professionals or operational teams on outstanding tasks. • Strong organisational skills and excellent attention to detail. • Excellent verbal and written communication skills. • Confidence in making follow-up calls and sending reminders when tasks remain incomplete. • Ability to maintain accountability without being confrontational or making colleagues feel undermined. • Strong problem-solving skills and the ability to identify and resolve outstanding issues. • Ability to manage multiple follow-ups, deadlines and priorities simultaneously. • Comfortable working with spreadsheets, trackers, documentation systems and reporting tools. • Proficiency in Microsoft Office and/or Google Workspace. • Ability to work independently in a remote environment. • Reliable internet connection and a suitable home-office setup. • Willingness to work hours aligned with US business operations. • Previous experience in ABA, behavioural health, therapy services or a healthcare environment is highly advantageous. • Familiarity with RBTs, BTs, BCBAs or other clinical professionals is highly advantageous. • Experience with clinical session notes, treatment documentation or healthcare records is highly advantageous. • Experience monitoring documentation completion, compliance requirements or quality standards is highly advantageous. • Experience using electronic health records (EHRs), clinical management platforms, CRMs or similar systems is highly advantageous. • Previous experience in a team lead, senior administrator, quality assurance or clinical coordination role is highly advantageous.