Healthcare Intake Specialist

🕒 June 25

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Serve as the initial point of contact for healthcare clients seeking ABA therapy services. • Collect, review, and verify client demographic, insurance, and medical information. • Explain intake procedures, program details, and service eligibility to clients and families. • Coordinate scheduling of clinical assessments and intake appointments. • Maintain accurate and timely records within electronic health record (EHR) and intake management systems. • Collaborate with clinical, administrative, and insurance teams to facilitate seamless onboarding. • Follow up with clients to obtain outstanding documentation and resolve intake-related issues.

🎯 Requirements

• Previous experience in healthcare intake, patient services, or related customer service role preferred. • Strong communication skills with ability to explain complex information clearly and empathetically. • Excellent organizational skills and attention to detail. • Proficiency with digital tools such as Google Workspace, CRM, or EHR software. • Ability to work independently and manage multiple priorities in a remote work environment. • Familiarity with ABA therapy services or behavioral health industry is a plus. • Reliable internet connection and availability during US business hours.

🏖️ Benefits

• Comfortable working U.S. hours • Remote work from home