Intake & Onboarding Specialist

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🎯 Recruiter

🤝 B2B

Recruitment • B2B

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Answer incoming calls and respond to client inquiries professionally and efficiently. • Follow up with leads generated through the company website and other marketing channels. • Qualify potential clients and gather all necessary intake information. • Build rapport with prospective clients and effectively communicate company services. • Guide new clients through the onboarding process from initial contact to enrollment. • Maintain accurate records in the CRM and ensure all documentation is completed. • Coordinate with internal teams to ensure a smooth client onboarding experience. • Follow up with prospective clients to maximize conversions and engagement. • Provide exceptional customer service throughout the intake and onboarding journey.

🎯 Requirements

• Proven experience in senior-level intake, onboarding, or customer-facing roles. • Strong phone presence and excellent communication skills. • Experience handling inbound leads and converting inquiries into clients. • Ability to build trust and establish strong client relationships. • Highly organized with strong attention to detail. • Comfortable managing multiple leads and onboarding processes simultaneously. • Proficient with CRM systems and standard business software. • Self-motivated, proactive, and results-driven.

🏖️ Benefits

• Comfortable working U.S. hours • Remote work from home • ***Fraud Disclaimer: ***ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.