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Medical Scheduler

đŸ”„ 9 minutes ago

🇿🇩 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✹ Scheduler

Where this job comes from

Posted on ReWorks Solutions's careers page, not through a job board

First seen by Remote Rocketship 9 minutes ago

Logo of ReWorks Solutions

ReWorks Solutions

201 - 500 employees

Founded 2024

đŸ„ Healthcare

📩 Logistics

📣 Marketing

Healthcare ‱ Logistics ‱ Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

‱ Build and maintain therapy schedules based on children's requirements, therapist availability and provider caseloads ‱ Match Behaviour Technicians (BTs) with children while making the best use of available provider hours ‱ Coordinate schedules across different therapy requirements and classroom timetables ‱ Prepare proposed schedules for review and approval by the in-house supervisor ‱ Identify scheduling gaps, clashes and potential conflicts before schedules are finalised ‱ Contact Behaviour Technicians via phone or email to communicate and confirm their schedules ‱ Follow up with providers regarding availability, scheduling changes and outstanding confirmations ‱ Handle routine scheduling queries professionally and efficiently ‱ Escalate provider objections, availability changes and unusual scheduling conflicts to the supervisor ‱ Maintain accurate and up-to-date scheduling records ‱ Enter approved schedules into the Chorus scheduling system once trained and authorised ‱ Assist with ongoing schedule adjustments and updates ‱ Process additional scheduling entries resulting from therapy reauthorisations ‱ Ensure recurring therapy sessions are correctly adjusted to account for relevant Jewish holidays ‱ Assist with maintaining daily classroom schedules ‱ Support annual scheduling preparation ahead of each new school year ‱ Help manage increased scheduling activity during the summer preparation period ‱ Ensure schedule changes are communicated and recorded accurately ‱ Work closely with an in-house supervisor who provides training, guidance and approval during onboarding

🎯 Requirements

‱ Strong organisational and administrative skills ‱ Exceptional attention to detail and accuracy ‱ Good problem-solving and logical thinking abilities ‱ Comfortable working with schedules, spreadsheets and multiple pieces of information ‱ Strong written and verbal English communication skills ‱ Confident communicating with different people over the phone and via email ‱ Ability to follow structured instructions and established processes ‱ Able to work independently, manage priorities and meet deadlines ‱ Comfortable learning new software systems and administrative processes ‱ Chorus / Autism Care (full training will be provided) ‱ Microsoft Office, particularly Excel and Outlook ‱ Email and scheduling platforms ‱ A college or university qualification is advantageous but not essential ‱ Previous scheduling, coordination or administrative experience is advantageous but not essential ‱ Exposure to healthcare, education, therapy or medical administration is advantageous but not essential ‱ Experience coordinating staff shifts, appointments or service schedules is advantageous but not essential ‱ Familiarity with scheduling software, databases or CRM systems is advantageous but not essential ‱ Previous exposure to ABA therapy or working with Behaviour Technicians is advantageous but not essential ‱ Previous ABA or healthcare experience is not required

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Scheduler managing client schedules, coordinating services, and ensuring high utilization of authorized hours in ABA therapy. Clear communication with families and staff is key.

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