Field Service Engineer, XRF

🕒 July 10

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Logo of Rigaku

Rigaku

1001 - 5000 employees

🔧 Hardware

🔬 Science

🧬 Biotechnology

Hardware • Science • Biotechnology

Rigaku is a global scientific instrumentation company that designs and manufactures analytical and measurement systems—primarily X-ray–based instruments—used for materials characterization and process control. Its product portfolio includes X-ray diffraction and scattering systems for crystallography and stress analysis, X-ray fluorescence (XRF) spectrometers (EDXRF, WDXRF, TXRF), X-ray computed tomography and radiography for non‑destructive testing, thermal analysis instruments, handheld Raman spectrometers, electron diffraction tools, and X-ray components (sources, detectors, optics). Rigaku also supplies semiconductor metrology tools and process-control systems and serves markets such as materials science, semiconductor/electronics, life sciences/pharmaceuticals, environment/energy, mining, and academic research.

📋 Description

• Perform preventive maintenance and basic service on our systems • Basic troubleshooting on-site using Digital Voltmeter (DVM) • Qualify the instrument after service repair by executing operational and performance protocols • Makes travel arrangements and generates individual expense reports • Secure customer’s acceptance of the preventive maintenance or repair • Coordinate customer WebEx sessions, phone support, and lab or fab facility inspection • Attend certified Rigaku product training in Rigaku factory • Communicate and work closely with service/support centers

🎯 Requirements

• B.S. Degree or equivalent experience • Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment • Working knowledge of MS Office • Basic understanding of network interfacing • Valid Driver’s license • Excellent communication skills • General understanding of analog electronics, high voltage circuitry, laser technology, and high vacuum systems • Customer focus and interaction

🏖️ Benefits

• Health, Dental, Vision insurance • STD, LTD, Life insurance • Section 125 flexible spending accounts • 401(k) plan

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