Right Hook Digital
1 - 10 employees
đď¸ eCommerce
đ¤ B2B
eCommerce ⢠Marketing ⢠B2B
Right Hook Digital is a performance growth agency specializing in eCommerce strategy and digital marketing services. They focus on supporting Shopify's most passionate eCommerce founders and pioneering Direct-to-Consumer (DTC) brands by delivering strategies for social media advertising, Google advertising, email marketing, SMS marketing, and influencer marketing. Their approach includes developing in-house solutions like 'True First Part Server-to-Server' tracking technology to enhance data collection and performance. Right Hook Digital is committed to building strong, trust-based relationships with their clients and focuses on achieving consistent growth and results.
Klaviyo Email Specialist, Retention
đĽ 0 minutes ago
đľđ Philippines â Remote
â° Full Time
đ˘ Junior
đ Customer Retention Specialist
đŤđ¨âđ No degree required
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Right Hook Digital
1 - 10 employees
đď¸ eCommerce
đ¤ B2B
eCommerce ⢠Marketing ⢠B2B
Right Hook Digital is a performance growth agency specializing in eCommerce strategy and digital marketing services. They focus on supporting Shopify's most passionate eCommerce founders and pioneering Direct-to-Consumer (DTC) brands by delivering strategies for social media advertising, Google advertising, email marketing, SMS marketing, and influencer marketing. Their approach includes developing in-house solutions like 'True First Part Server-to-Server' tracking technology to enhance data collection and performance. Right Hook Digital is committed to building strong, trust-based relationships with their clients and focuses on achieving consistent growth and results.
đ Description
⢠Build, schedule, and deploy email and SMS campaigns and flows in Klaviyo across a portfolio of US DTC brands ⢠Set up and configure Klaviyo email and SMS accounts for new clients ⢠Own the campaign calendar - keeping it current, flagging risks early, and making sure nothing slips ⢠Write creative briefs for designers and copywriters, and manage the email design process from brief to approval ⢠Pull and compile monthly performance reports across email and SMS accounts ⢠Communicate directly with clients on campaign approvals, design feedback, and performance updates ⢠Collaborate with your Retention Strategist and pod (designer, copywriter) on all client deliverables ⢠Maintain a strong design eye - you're not building the emails, but you know when something looks off-brand
đŻ Requirements
⢠Minimum 1 year of hands-on Klaviyo experience - campaigns, flows, segmentation, and reporting ⢠Minimum 6 months of agency experience or managing multiple clients simultaneously ⢠Strong attention to detail - you catch errors before they go live, not after ⢠Clear written and verbal communication skills - you can write a concise client update or design brief without being asked twice ⢠Strong project management skills - ClickUp experience is a plus ⢠SMS experience (Klaviyo or Postscript) is a plus ⢠Strong Excel or Google Sheets skills
đď¸ Benefits
⢠Work alongside world-class DTC retention strategists, paid social specialists, and eCommerce growth marketers every day ⢠A dedicated pod structure - you're supported by a strategist and designer, not working in isolation ⢠Access to ongoing training and account reviews with top retention practitioners and industry experts ⢠Real career progression - we promote from within and are actively building this department ⢠Exposure to a diverse portfolio of established DTC brands across fashion, health & fitness, jewelry, beauty, and more ⢠A tight-knit team culture built on Kaizen, openness, and genuine care for each other's growth ⢠Flexibility in working hours with notice
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