Telephone Account Manager

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November 8

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Rightmove

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Real Estate • Marketplace • B2C

Rightmove is a leading online real estate platform in the UK, providing a comprehensive search and listing service for properties, including homes for sale and rent, commercial real estate, and overseas properties. It is known for offering services such as property valuation, data insights, and the ability to connect with real estate agents. Rightmove serves as a versatile tool for buyers, sellers, renters, and investors, and provides resources like property news, guides, and mortgage calculators to assist users in making informed decisions.

501 - 1000 employees

Founded 2000

🏠 Real Estate

🏪 Marketplace

👥 B2C

📋 Description

• Build strong relationships: Develop long-term partnerships with key strategic accounts in the Overseas property sector, acting as their trusted point of contact. • Drive new business: Prospect, generate and convert new accounts to achieve revenue and activity targets, navigating complex sales cycles and multiple stakeholders. • Consult and advise: Understand client challenges, provide insights on market trends, and recommend solutions tailored to their needs. • Stay informed: Keep up to date on industry developments and competitor activity to proactively guide your clients. • Be the Rightmove ambassador: Represent our brand professionally in all client interactions - virtual or in-person - and embody our values in your day-to-day work. • Maintain excellent processes: Keep CRM records accurate, track account performance, provide reports, and ensure all interactions and deals are well documented. • Collaborate internally: Work with Product, Finance, Customer Services, and other teams to ensure smooth account management and deliver value-added solutions. • Strategic planning: Create and execute account plans aligned to clients’ evolving priorities, business objectives, and your own revenue goals. • Own the account lifecycle: Manage renewals, identify opportunities to upsell and cross-sell, and ensure clients are getting maximum value from our products.

🎯 Requirements

• Experienced Account Manager: You’ve successfully grown and managed accounts, delivered renewals, upsells, and new business. • Strategic thinker: You can manage complex accounts, multiple decision-makers and longer sales cycles with tailored solutions. • Organised & data-savvy: You can manage multiple accounts efficiently, track performance, and turn data insights into actionable recommendations. • Bonus: Any additional language skills are a plus but not essential. • Team player: Collaborative, open, and supportive - you share successes and work with internal teams to achieve the best outcomes. • Self-motivated & driven: You hit targets consistently, thrive under pressure, and are always looking for ways to improve performance. • Customer-focused: You understand how to build trust with stakeholders and provide consultative solutions that deliver real value.

🏖️ Benefits

• Competitive compensation package. • Cash plan for dental, optical, and physio treatments. • Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan. • 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes. • Contributory stakeholder pension. • Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life. • Paid leave for maternity, paternity, adoption, and fertility. • Travel Loan, Bike to Work scheme, Rental Deposit Loan. • Charitable contributions through Payroll Giving and donation matching. • Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts, and more.