Business Analyst

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🕒 May 7

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Rightpoint

501 - 1000 employees

🤝 B2B

☁️ SaaS

💰 Venture Round on 2015-05

B2B • SaaS • Digital Marketing

Rightpoint is a company that drives growth by delivering transformative experiences that change how people, technology, and businesses interact. They emphasize the concept of 'Total Experience,' utilizing generative AI technologies to revolutionize work, shopping, healthcare, education, and financial services. Rightpoint focuses on enhancing customer, employee, and product experiences through strategies like digital marketing, customer lifecycle management, and data-driven site performance. The company has collaborated with prominent clients such as Cadillac, SeaWorld, and Chevrolet to innovate their user experiences. Their partnerships with Adobe, Microsoft, and others reflect their commitment to leading in the experience transformation space.

📋 Description

• Plan and manage tasks associated with all phases of a software development work: requirements gathering, design, development and testing. • Perform requirements gathering and analysis that may include: analytical techniques, interview techniques, data gathering techniques, current system documentation, business modeling methods, business process, rules and logic, data gathering to solve complex issues, development of implementation plans, development of requirements, JAD sessions and key analytical troubleshooting. • Design software solutions through the definition of business processes and workflows, software application navigation flow, user interfaces, and reporting layouts, etc. • Assist QA team to develop and implement test plans / scenarios to ensure that test conditions, scripts, validation criteria, and expected results will successfully test the business and non-functional requirements. • Lend support to various business and technology teams as necessary during design, development and delivery to ensure solid, scalable, robust solutions. • Communicate effectively in both verbal (i.e. day-to-day discussions, team meetings) and written (requirements and design specifications) form, as well as have an overall ability to be clear and concise in all communication • Accurately assess the risks associated with each solution design/project. • Support the development of team members from a professional and technical level. • Effectively manage multiple priorities. • Perform additional job-related duties as requested.

🎯 Requirements

• 5+ years of Business Analyst and/or Consulting Experience • Bachelor of Science in Business/Computer Science or related field (preferred). • Project Management Professional (PMP) certification is a plus • Excellent consulting skills and the ability to work effectively with clients and team members • Knowledge of sound business practices and a proven track record of exceeding customer expectations and anticipating their needs are also required • Relevant hands-on development or requirement-capturing experience in the one or more of the following: Adobe Commerce, Shopify, Microsoft Modern Workplace: Sharepoint, Viva Engage, etc., Sitecore, Optimizely • Thorough working knowledge of SDLC models / methodologies, including waterfall and agile, IT systems and processes, methodologies and their direct implementation to projects • Experience writing epics/features and user stories with detailed acceptance criteria • Strong business and systems analysis skills, test planning and testing skills, troubleshooting skills and experience with numerous environments and architectures • Ability to understand and apply common, object-oriented modeling techniques, including UML, use case, activity and sequence diagrams • Maintains awareness of new and emerging technologies and the potential application on client engagements • Comfortable leading data gathering and requirements sessions (i.e. meetings and JAD sessions) • Experience with requirements management, use case and modeling tools • Strong decision making / problem solving skills and experience with software development project • Experience with applying and general knowledge of various analysis and gathering approaches, methodologies and models • Demonstrated leadership and attention to detail skills through prior experience at the strategic and tactical / implementation levels • Ability to coach, mentor and train personnel within a technical organization • Strong analytical and planning skills / experience with software development projects

🏖️ Benefits

• Flexible PTO – If you need a day off or an extended vacation, take the time! • Hybrid work environment: Casual and open office or Remote…You choose! • Great insurance coverage (Multiple Options) and flexible spending accounts • 401K with Company Matching • Monthly Work from Home Stipend • Continuous Training, Certifications, and Learning Opportunities

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