Senior Delivery Manager, Professional Services – ERP Solutions

🔥 16 hours ago

🇰🇷 South Korea – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 11%

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Logo of Rimini Street

Rimini Street

1001 - 5000 employees

Founded 2005

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

📋 Description

• Lead client engagements from pre-sales through delivery • Partner with Sales, Solution Architects, and Subject Matter Experts to scope, plan, and deliver outcomes for enterprise clients • Lead pre-sales and delivery of ERP consulting engagements for large enterprise clients, primarily across SAP and Oracle environments • Own the pre-sales process in North America • Coordinate cross-functional teams to scope, estimate, plan, and execute outcomes across ERP application, data, integration, and security workstreams • Direct discovery, shape approach, build estimates, and define deliverables • Provide delivery governance oversight across multiple projects and workstreams • Lead governance forums, status reporting, and executive communications • Manage expectations and escalations • Contribute reusable assets and improve pre-sales engagements and delivery methods • Identify opportunities to expand services within accounts • Work with the Senior Director, Professional Services, APAC • Periodic travel to client/project locations may be required

🎯 Requirements

• Bachelor’s degree (or equivalent experience) in Information Systems, Computer Science, Engineering, Business, or a related field • 15+ years leading ERP delivery in SAP and/or Oracle environments, including implementations, upgrades, transformations, and/or major enhancements • Proven ability to manage cross-functional delivery across functional and technical workstreams, including integrations, data, testing, cutover, and go-live stabilization • Depth in either functional ERP consulting or technical ERP delivery, including configuration, security/roles, operations, development, reporting, or integrations • Strong dependency and risk management capabilities • Experience establishing delivery governance covering scope, schedule, budget, RAID, and change control • Executive-ready communications and stakeholder management • Strong client-facing skills and track record • Strong pre-sales and delivery management discipline • Ability to operate in matrixed environments • Excellent written and verbal communication • Ability to facilitate governance forums and drive resolution of escalations • Strong analytical/problem-solving skills • Willingness to work in a fast-paced environment and learn new skills

🏖️ Benefits

• Compensation, bonuses, and benefits to match the skills of top-performing team members • Diverse and inclusive work environment • Equal Employment Opportunity

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