Director, Operational Readiness

Job not on LinkedIn

🕒 May 20

🐎 Kentucky, Texas – Remote

🐎 Kentucky – Remote 🤠 Texas – Remote

💵 $170k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

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Riot Games

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

🎮 Gaming

📱 Media

💰 $6M Venture Round on 2018-12

Gaming • Entertainment • Media

Riot Games is a leading developer and publisher of video games, known for creating popular titles such as League of Legends. The company focuses on providing immersive gaming experiences and has expanded into esports, offering competitive platforms for players globally. Riot Games is also involved in social impact initiatives and is committed to diversity and inclusion within the gaming community. With offices worldwide, Riot Games aims to craft unforgettable experiences for its players.

📋 Description

• Execute site readiness assessments against defined frameworks, evaluating people, process, and technology readiness prior to any new deployment or site activation • Administer the Go-Live Gate Process, tracking readiness criteria across all active deployments and escalating gaps that require resolution before approval to proceed • Coordinate pre-commissioning and acceptance testing activities in collaboration with construction, engineering, and operations teams, ensuring all systems are validated prior to operational handoff • Maintain and execute the Site Readiness Checklist and Commissioning Runbook for each deployment, adapting to site-specific requirements while adhering to standard process • Support the Customer Readiness Framework by verifying that staffing, SLAs, documentation, access controls, and support processes are confirmed and in place prior to customer go-live • Maintain the Readiness Scorecard for all active deployments, providing accurate and timely status updates to leadership and stakeholders • Identify readiness gaps early and coordinate with Standards & Governance, Technical Training, and site teams to resolve issues before they become go-live blockers • Serve as a key operational liaison with construction and project management teams during the transition from build to operate • Document lessons learned from each deployment to continuously improve the readiness process and inform future gate criteria • Support the development of the broader Operational Readiness function as the team and portfolio scale

🎯 Requirements

• 7+ years of experience in data center operations, commissioning, or critical infrastructure project coordination, with direct involvement in site activations or large-scale deployments • Hands-on experience executing commissioning and integrated systems testing (IST) processes in a data center or mission-critical facility environment • Proven ability to manage multiple concurrent deployment readiness workstreams, track open items, and drive closure under schedule pressure • Strong working knowledge of data center systems including power distribution, cooling, network infrastructure, and building management systems • Experience coordinating cross-functional teams spanning construction, engineering, IT, and operations in a deployment or handoff context • Familiarity with customer-facing operational requirements including SLA documentation, access management, and support readiness for colocation or HPC environments • Experience with project management tools and methodologies; PMP certification a plus • Familiarity with data center standards including Uptime Institute Tier standards, TIA-942, ASHRAE, and NFPA • Bachelor’s degree in Engineering, Operations Management, or a related field • Certifications preferred: PMP, CDCP, Uptime Institute Accredited Tier Specialist, or equivalent industry credentials.

🏖️ Benefits

• Competitive Salary: Base salary range $170,000 – $200,000 (commensurate with experience) + bonus + sign-on equity grant. • Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build. • 401(k) with Immediate Vesting: Generous company match • Comprehensive Health Coverage: Multiple medical plan options that include 100% employer-paid premiums. • Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.