AI & Automation Lead

🔥 0 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 10%

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Risepoint

1001 - 5000 employees

Founded 2007

💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

Risepoint is an education technology company that partners with regional public and private universities to design, launch, and grow workforce-focused online degree programs. It provides marketing, student support, faculty support, technology implementations, performance monitoring, and student ROI research to help institutions expand access, increase enrollments, and deliver high-return programs for working adults.

📋 Description

• Build and maintain AI agents that carry out defined course development and quality assurance tasks using Microsoft Copilot Studio and the approved Microsoft 365 environment. • Design and test prompts and instructions for AI agents, encoding written quality standards for consistent application. • Evaluate AI output against expert judgement before release, document accuracy, and re-test when standards or source material change. • Build repeatable automated workflows connecting AI output to existing systems, including Power Automate and scripting. • Establish practical standards and reusable approaches for AI and automation development, testing and documentation. • Analyze manual processes to determine which suit AI, conventional automation, or human handling. • Monitor AI-assisted workflows in production, including error handling, accuracy drift, throughput and process updates. • Document agent and workflow operations for team use, troubleshooting and extension. • Serve as a technical resource to learning designers and production staff, providing guidance and training on AI and automation tools and human-review requirements.

🎯 Requirements

• At least 4 years of relevant experience in automation, technology, data, AI, or related technical roles, including hands-on experience building and deploying solutions in a business environment. • Must reside in Australia. • Demonstrated experience building working applications of artificial intelligence in a business setting, with examples of tools delivered and in active use. • Practical skill in prompt design and testing, including getting consistent, reliable output from large language models. • Ability to evaluate AI output for accuracy and to judge when it is not fit for release. • Advanced beginner proficiency in Microsoft Copilot Studio or comparable agent-building platforms. • Proficiency in Microsoft Office 365, including advanced proficiency in Excel, and intermediate or higher proficiency in Microsoft Power Automate. • Advanced proficiency in Python, sufficient to process and manipulate structured documents and data. • Experience using ChatGPT or Microsoft Copilot to connect tools and create and build solutions. • Ability to document and hand over technical work so that others can maintain it. • Experience establishing technical standards, reusable approaches, or best practices for AI and automation solutions. • Bachelor’s degree in technology, computer science, data/analytics, or a related field, or equivalent practical experience. • Intermediate or higher proficiency in scripting languages such as R, SQL, JavaScript or PowerShell. • Work experience using AI tools such as Gemini and Claude. • Working knowledge of learning management systems such as Moodle and Canvas. • Working knowledge of Salesforce and its function as a customer relationship management system. • Experience applying artificial intelligence within a governed enterprise environment rather than open consumer tools. • Experience working in education, learning design or course production. • Experience training non-technical colleagues to use and critically assess AI tools.

🏖️ Benefits

• Comprehensive benefits • Continuous Professional and Leadership Development Programs • Tuition Reimbursement for employees and their dependents

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