Risepoint
Education • B2B
Risepoint is an education technology company that partners with regional public and private universities to design, launch, and grow workforce-focused online degree programs. It provides marketing, student support, faculty support, technology implementations, performance monitoring, and student ROI research to help institutions expand access, increase enrollments, and deliver high-return programs for working adults.
Director, Student Success Performance
Job not on LinkedIn
November 21
Risepoint
Education • B2B
Risepoint is an education technology company that partners with regional public and private universities to design, launch, and grow workforce-focused online degree programs. It provides marketing, student support, faculty support, technology implementations, performance monitoring, and student ROI research to help institutions expand access, increase enrollments, and deliver high-return programs for working adults.
📋 Description
• Ensure SSC performance data and metrics are visible, integrated, and discussed consistently across pods by reporting and connecting insights to decision-making. • Track and share partner-level and cross-functional trends in conversion and retention metrics. • Monitor engagement and retention pipeline and persistence health. • Facilitate correction actions with pod leaders as needed. • Surface emerging risks, bottlenecks or performance anomalies to Marketing and SSC leadership with recommendations for corrective actions. • Coordinate new partner and program launches within the POD with SSC teams. • Ensure readiness and alignment of student support infrastructure for new initiatives from the SSC perspective. • Operates as the primary point of contact between the Marketing PODs and the SSC. • Collaborate across departments to share insights, trends and operational learnings to improve overall student experience.
🎯 Requirements
• Bachelor’s Degree Business, Marketing or Related Field • 5+ Years Experience in a management or direct team lead position, with a strong working knowledge of performance and operations management. • Experience in omnichannel automation campaign execution and management. • 2+ years of experience with Salesforce automation (Flows) administration and troubleshooting, with Salesforce certification preferred. • 2+ years of experience with Salesforce Marketing Cloud Journey automation, including Email Journey builds, API/Direct Connect, data extension configuration, segmentation, Einstein, and reporting; Salesforce Marketing Cloud certification
🏖️ Benefits
• Equal opportunity employer • Committed to creating an equitable environment for all employees • Celebration of diversity
Apply NowSimilar Jobs
October 3
Associate Area Ministry Director supporting and leading undergraduate ministry efforts in the USA. Engaging in spiritual leadership, team collaboration, and community building while managing ministry operations remotely.
September 4
Area Director leading campus ministry teams for InterVarsity. Planting and growing witnessing communities, fundraising, and staff development.
August 26
Lead individual donor fundraising and stewardship for Faith in Place. Support Midwest environmental justice programs and revenue growth.
August 8
Drive lifecycle management of key international programs at Silvus Technologies. Support defense and security initiatives with a global team.
August 7
Serve as Associate Area Ministry Director to lead and support student ministry efforts for InterVarsity.