VIP Support Manager

🔥 23 minutes ago

🇺🇦 Ukraine – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RISK

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🎯 Recruiter

Recruitment

RISK is a company whose website content indicates a careers site and recruitment portal. The site provides cookie management and privacy information, job listings, and an employee login; the careers platform appears to be powered by Teamtailor. The visible content focuses on hiring and candidate/employee access rather than specific products or industry verticals.

📋 Description

• Handle incoming requests via messengers, chats, and email • Provide prompt assistance with account, gameplay, bonus, and payment-related questions • Deliver a personalized and high-quality customer experience • Credit bonuses and apply template-based bonus setups • Work with reports and data uploads to analyze client activity • Identify opportunities to increase engagement and retention among VIP clients • Process manual deposit and withdrawal requests

🎯 Requirements

• Ukrainian — fluent • Experience in customer support (preferably with VIP or premium-segment clients) • Understanding of basic iGaming financial metrics: GGR, margin, behavioral indicators • High attention to detail and strong sense of responsibility • Stress resilience and the ability to work in a fast-paced environment • Creative, non-standard thinking — ability to find solutions beyond typical scripts • Strong orientation toward service quality and results

🏖️ Benefits

• Children Allowance • Mental Health Support • Sport Activities • Language Courses • Automotive Services • Veterinary Services • Home Office Setup Assistance • Dental Services • Books and Stationery • Training Compensation • Massage