Client Engagement Specialist – Intake/Inboud

Job not on LinkedIn

🕒 April 10

🇲🇽 Mexico – Remote

💵 $6 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 69%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rebecca Kitson Law

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

Rebecca Kitson Law is an AV-rated® law firm specializing in all areas of immigration law. As a family-owned business, the firm prides itself on providing personalized service and is deeply committed to serving diverse communities. With a team of experienced attorneys who speak both Spanish and English, they focus on client-centered legal strategies to assist immigrants, their families, and employers in navigating the complexities of immigration processes and policies.

📋 Description

• Conduct detailed immigration screenings to identify viable cases • Build rapport with prospective clients through compassion, active listening, and cultural humility • Screen for family and humanitarian immigration options • Collect consultation fees • Maintain organized consultation calendar events and documentation • Log intakes for legal assessment tracking • Track attorney response outcomes and follow post-assessment procedures • Support the reception team by receiving new leads or routing calls appropriately • Maintain professional call etiquette • Guide interested leads through the intake and consultation pipeline to convert them into scheduled consultations

🎯 Requirements

• Fully bilingual in Spanish and English (speaking, reading, writing, listening, and comprehension) • Strong and professional call etiquette using cloud-based VoIP • Strong ability to build trust through a warm, compassionate, people-centered approach • Excellent attention to detail, organization, accuracy, and task tracking • Ability to work independently, manage time well, and stay focused in a remote environment • Windows computer required (not Mac) • Prior immigration intake experience strongly preferred over legal assistance or case management • Knowledge of CRM and software such as Monday.com, Lawmatics, Microsoft, or similar • Must sign an independent contractor agreement • Responsible for own taxes under Mexican law • 40 project hours per week, Monday-Friday, U.S. Mountain Time

🏖️ Benefits

• Paid U.S. holiday breaks • Daily wellness breaks • Performance-based bonuses • Structure Rest Period Allowances • Base compensation paid in USD