Collections Specialist – Receivables Management

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roadsurfer

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

🚗 Transport

🛍️ eCommerce

👥 B2C

💰 Venture Round on 2021-07

Transport • eCommerce • B2C

roadsurfer is a leading provider of RV and camper van rentals, offering a wide selection of fully equipped vehicles for adventurous road trips across North America and Europe. With over 90 rental locations, roadsurfer enables customers to explore at their own pace, providing unique travel experiences that blend comfort and mobility. The company is dedicated to creating memorable journeys by giving travelers the freedom to discover picturesque destinations and hidden gems along their routes.

📋 Description

• Identify and implement automation and AI use cases across payment allocation, dunning, and fraud detection • Manage and continuously improve payment flows, refunds, and outstanding receivables • Build a fact-based understanding of payment behavior and anomalies (fraud patterns) • Work closely with Customer Service, Legal, Billing for damages, and IT to develop integrated solutions • Collaborate with external market partners, such as Crefo in markets outside Germany, to improve credit assessment processes

🎯 Requirements

• Completed vocational training in a commercial or financial field with experience in payment processing, receivables management, or accounting, or a degree in business administration • Investigate the root causes of outstanding payments, think creatively about solutions, and take ownership of resolving them regardless of complexity • Analytical mindset with a strong affinity for automation and process-oriented work • Fluent in German and English (required) • Experience with SAP S/4HANA is a plus

🏖️ Benefits

• TEAM SPIRIT & TEAM EVENTS: Enjoy a friendly atmosphere with flat hierarchies, great team spirit, and regular team events such as group sports, pizza & beer nights, and more. • FLEX WORK & WORKATION: Flexible working hours under our Flex Work Policy, with a mix of office and home office days and the option to work one month per year from anywhere in Europe. • PERSONAL DEVELOPMENT: Support for personal and professional growth through an individual development plan and our in-house academy. • CAMPER BUDGET: Annual free camper rental so you can experience the #happyroadsurfing lifestyle yourself. • JOB BIKE: Stay active with our job bike program. • DISCOUNTS: Access to our corporate benefits platform, the Travel Industry Card, and family & friends discounts. • THE PLACE TO BE: Bright, well-equipped office with amenities including a ping pong table and foosball. • OFFICE DOGS: Dogs are warmly welcome at our office!