Licensed Transaction Coordinator

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🕒 3 days ago

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Logo of Rocket Mortgage

Rocket Mortgage

10,000+ employees

Founded 1985

💸 Finance

💳 Fintech

🏠 Real Estate

Finance • Fintech • Real Estate

Rocket Mortgage is a leading online mortgage lender that simplifies the home buying and refinancing process for consumers. It offers a variety of mortgage options, including fixed-rate, adjustable-rate, FHA, and VA loans, with tools and calculators to help clients understand their financial needs. With a focus on providing a smooth user experience and various promotional offers, Rocket Mortgage is dedicated to making homeownership more accessible and affordable.

📋 Description

• Deliver service that provides agents with time and peace of mind • Take ownership of every possible task appropriate for a coordinator • Anticipate agents' needs • Coordinate real estate deals and manage a high volume of transactions • Manage all paperwork related to the transaction • Support multiple agents while building relationships • Guide clients through the closing process • Ensure all contractual deadlines are met and mitigate risk • Drive agent and client satisfaction by providing support that meets service excellence standards

🎯 Requirements

• A real estate license is required • One year of real estate contract experience, with strong contractual and disclosure knowledge • One year of customer service experience is required • Excellent attention to detail, organizational and interpersonal skills • Clear and concise verbal and written communication • Proficient in basic technologies (internet search, customer relationship tools) and the aptitude to learn new technologies • Experience using email and phone to communicate with clients and other parties required • Calm demeanor when resolving issues and communicating with agents and clients • Experience juggling multiple priorities in a fast-paced environment • Strong sense of accountability for the agent and client experience

🏖️ Benefits

• medical, dental, and vision benefits • 401K retirement plan • paid-time off • annual bonus • incentives

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