Senior Business Project Manager, Global CRM Rollout

Job not on LinkedIn

🕒 June 2

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 30%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 165 days.
• Jobs at this company usually fill in 274 days.
• Reposted once.
• No salary listed.

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Rödl & Partner

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1977

⚖️ Legal

🛡️ Insurance

📦 Logistics

Legal • Insurance • Logistics

Rödl & Partner is a leading provider of comprehensive services in legal advice, tax consultancy, business process outsourcing (BPO), corporate and IT consulting, as well as auditing. The firm works closely in interdisciplinary teams to deliver the best possible outcomes for their clients, leveraging expertise across various domains to address complex challenges.

📋 Description

• Plan, manage, and implement the international rollout of Microsoft Dynamics 365 CRM (Sales and Customer Insights – Journeys) • Define and implement an international rollout strategy and a scalable operating model • Analyze and optimize existing business processes across the customer journey • Lead the introduction and establishment of standardized CRM processes and governance structures across RÖDL’s international entities • Build and continuously develop a global CRM template, including the data model, roles and permissions concepts, and governance guidelines • Manage country rollouts, including fit-to-standard workshops, localization requirements, change management support, and go-live assistance • Ensure the CRM system is integrated with adjacent platforms (MDM, DMS, ERP) • Coordinate collaboration between the business, specialist departments, IT, international country organizations, and external implementation partners • Take responsibility for project planning, budget, risks, and reporting to program leadership and management • Design and deliver training, enablement, and communication initiatives to ensure sustainable user adoption

🎯 Requirements

• Successfully completed university degree or comparable vocational qualification in a relevant field (e.g., business informatics, computer science, or business administration) • Several years of relevant professional experience managing international transformation or CRM projects • In-depth knowledge of Microsoft Dynamics 365 CRM or comparable CRM platforms, as well as experience implementing them in international organizations • Experience developing and rolling out global templates, standards, and governance models • Strong understanding of end-to-end business processes in sales, client management, business development, and customer relationship management • Experience managing international stakeholders and external implementation partners • Excellent consulting and communication skills, with a confident, persuasive, and assertive presence at management level • High level of initiative and a strong hands-on mentality, combined with a collaborative mindset and strong execution skills • Experience with traditional and agile project management methodologies • Excellent written and spoken German and English • Willingness to undertake occasional international business travel

🏖️ Benefits

• Structured onboarding, rapid integration into the team, and early assumption of responsibility • Clear career path and entrepreneurial opportunities • Professional and personal development training through an in-house academy • Attractive compensation • Mobile working, including from selected European countries • Flexible working hours • 30 days of annual leave based on a five-day working week • Ski trips, team days, and company events • Subsidy toward an EGYM Wellpass membership • Comprehensive health and wellness initiatives • Bike leasing • Subsidy toward the Deutschlandticket

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