Property Management Associate

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Logo of Room Estate

Room Estate

11 - 50 employees

Founded 2014

🏠 Real Estate

🏪 Marketplace

👥 B2C

Real Estate • Marketplace • B2C

Room Estate is a Swiss coliving provider and digital housing platform that offers fully furnished, ready-to-move-in rooms and shared apartments across major Swiss cities. The company emphasizes sustainable, community-oriented living by enabling residents to share resources and live in thoughtfully designed homes while simplifying the rental process through a paperless, app-driven platform for finding, applying and managing stays. Room Estate serves both individual renters seeking flexible, social housing and property partners looking to list coliving accommodations.

📋 Description

• Prepare and execute standardized, process-driven property-management work across the tenancy lifecycle • Prepare documents, maintain accurate records, and handle standardized correspondence, registrations, service orders, and forms • Administer leases from the initial contract through final amendment • Register tenants with authorities on move-in and deregister them on move-out within statutory deadlines • Prepare move-ins administratively, including key receipts and required arrangements • Prepare lease amendments at the request of Property Manager Specialists • Process defect reports and trigger service orders, including end-of-tenancy cleanings and mailbox-label orders • Prepare official initial-rent forms required by law • Maintain partner and representative data in the Room Estate system and correctly assign service partners to communities • Verify tenant and prospective-tenant identity and solvency documents confidentially • Process residence confirmations where the standard process applies • Work independently within standard processes and escalate exceptional matters to the Property Manager, prepared for decision-making

🎯 Requirements

• Fluent written English suitable for flawless written administration and internal communication • Precision and attention to detail • Process discipline and ability to follow documented processes exactly • Ability to recognize deviations and escalate rather than improvise • Ownership and accountability for completing matters and maintaining quality and timeliness • Self-organisation, reliability, independent structured work, and deadline-driven execution in a remote setting • Digital fluency with the Room Estate system and standard office tools • Strong data-quality focus • Discretion and confidential handling of identity, solvency, and residence data • German and French are a bonus • Bonus: background in real-estate administration, such as a Swiss apprenticeship in real-estate management or SVIT courses • Bonus: basic knowledge of Swiss tenancy law and mandatory tenant registration processes • Bonus: experience in a back-office or shared-service environment

🏖️ Benefits

• Fully remote, judged on output and cadence rather than desk time • Equipment of your choice (laptop, monitor, accessories) • Documented standard processes and a Property Management Team-Lead who owns the exceptions • Supportive, international team with a strong learning culture • Team retreats and an annual summer party • Performance-based bonus structure • Budget for learning (courses, books, conferences) • Real development and expanding scope based on ambition and results • Real ownership and straight feedback, no micromanagement

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