Freelance Customer Success Manager – Slovenian-Speaking

Job not on LinkedIn

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Root Global

WebsiteLinkedInAll Job Openings

11 - 50 employees

🍽️ Food & Beverage

💰 Pre Seed Round on 2022-07

Food & Beverage

Root Global is on a mission to build the carbon operating system of the food industry. They aim to help companies across the food system make more sustainable business decisions that will lead them to achieve net-zero emissions. Their focus is on integrating sustainability into the food industry through innovative software solutions.

📋 Description

• Run virtual trainings for Slovenian-speaking customers, guiding them through the Root Platform, onboarding, data collection workflows, and reporting features • Support customer projects during active data collection phases by answering questions, ensuring data quality, and driving completion • Act as a trusted point of contact for Slovenian-speaking users, primarily agricultural stakeholders • Help users navigate the platform and understand its value • Flag risks and opportunities to the internal Customer Success team, including churn signals, product feedback, and user engagement patterns • Collaborate with sales and account managers, product experts, and customer success specialists

🎯 Requirements

• Native-level Slovenian, written and spoken — hard requirement • Professional proficiency in English, the internal working language • German skills beneficial • Experience in Customer Success, Account Management, or Customer-Facing Operations, ideally in a B2B SaaS environment • Comfortable with virtual training delivery, including webinars, workshops, and screen-sharing sessions • Self-organized, reliable, and able to work independently with minimal supervision • Familiarity with sustainability, carbon accounting, or agricultural supply chains is a bonus • Experience with data collection platforms or survey/assessment tools is a bonus

🏖️ Benefits

• Flexible, project-based work with low and irregular hours • Virtual work arrangement • Onboarding support and prep material for each contracting-process step • Collaboration with a cross-disciplinary team of sales and account managers, product experts, and customer success specialists • Opportunity to grow into a climate expert at Root • Transparent and fast contracting process, aiming for 10 working days • Equal opportunity and inclusive working environment