Sales Operations Manager

🔥 14 minutes ago

🌐 Portugal, Turkey, +2 more countries – Remote

🇵🇹 Portugal – Remote 🇹🇷 Turkey – Remote 🇧🇬 Bulgaria – Remote 🇬🇪 Georgia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

👻 Ghost score 12%

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Roundtrip

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

✈️ Travel

☁️ SaaS

🤝 B2B

Travel • SaaS • B2B

Roundtrip is an all‑in‑one corporate travel management platform that helps companies plan, book, manage, and analyze business trips. The product covers full-cycle travel management — before (accommodations, flights, rail, transfers, car rentals), during (real-time updates, 24/7 support, visibility), and after trips (centralized billing, auto-invoicing, automated expense reports, analytics). It emphasizes compliance and control (approval flows, travel policy enforcement, GDPR and European servers), sustainability reporting (CO₂ tracking), and integrates with a broad supplier network (2. 9M+ accommodations, 330+ suppliers, 450+ airlines, rail in 15+ countries). Roundtrip is positioned as a B2B SaaS solution for corporate travel teams and is part of Emerging Travel Group.

📋 Description

• Report to the Commercial Strategy & Transformation Director and work closely with Roundtrip sales leadership; functionally report to the Roundtrip Managing Director • Own and continuously improve target-setting and quota allocation across regions and sales teams • Monitor commercial performance and manage bonus calculations, quota achievement tracking, incentive calculations, tools, and coordination with HR and Payroll • Own and maintain the sales process and playbook, converting it into practical stage checklists and quick guides • Drive process adoption by working directly with sales representatives, applying stages, gates and qualification criteria in live deals • Improve pipeline management through pipeline hygiene, conversion monitoring, portfolio growth analysis, and weekly pipeline review inputs • Drive consistent adoption of prospecting and sales tools across markets • Maintain CRM discipline by ensuring required fields are completed and records are current • Support onboarding of new joiners on sales processes and tools • Analyze salesforce efficiency and profitability through ROI and productivity models • Build and maintain reports, dashboards and commercial performance analyses using HubSpot and BI tools • Support Regional Directors and senior leadership with sales campaigns, strategic initiatives, business analysis, commercial insights and performance reporting • Drive continuous improvement of sales processes and CRM stages, gates, fields and workflows • Collaborate with the Commercial Strategy & Transformation team and use centralized analytical resources, dashboards, tools and frameworks

🎯 Requirements

• Minimum of 3+ years of experience in Sales Operations, Sales Effectiveness, Commercial Strategy, Business Operations, Business Analytics, Sales Excellence or similar analytical and commercial roles, ideally in consulting firms or global tech companies • Ability to effectively collaborate with cross-functional and multicultural teams in a remote-first and geographically dispersed organization • Highly organized and detail-oriented mindset, with the ability to manage multiple priorities, deadlines and stakeholders in a fast-paced environment • Excellent communication and stakeholder management skills, with the ability to interact confidently with reps, Sales Leaders, Regional Directors and senior management, and to coach reps on process adoption in live deals • Fluent in English, both written and spoken • Strong quantitative and analytical skills, with the ability to independently collect, structure and analyze complex datasets to support business decision-making • Strong proficiency in MS Excel / Google Sheets for data analysis, reporting and performance tracking • Advanced knowledge of SQL is considered a strong advantage • Hands-on experience with HubSpot CRM for at least 2 years, including reporting, dashboard creation, data hygiene and commercial performance analysis • Experience with business intelligence and data visualization tools such as Tableau, Power BI, Looker or similar platforms • Business acumen and hypothesis-driven thinking, with the ability to translate data into actionable commercial insights and recommendations • Bachelor’s or Master’s degree in Engineering, Economics, Mathematics, Statistics or other quantitative disciplines, or equivalent practical experience is desired • Experience in B2B technology, SaaS, corporate travel management or travel industry environments is a plus • Previous exposure to sales process design, playbook development or change management within a sales organization • Previous exposure to commercial planning, incentive schemes, quota setting, forecasting or sales performance management processes • Experience working in fast-growing and international environments

🏖️ Benefits

• Flexible schedules and opportunity to work remotely • Ambitious and supportive team who love what they do, appreciate each other, and grow together • Internal programs for adaptation and training, development of soft skills, and leadership abilities • Partial compensation for participating in external training and conferences • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world • Corporate prices on hotels and travel services • MyTime Day Off - an extra non-working day without loss of compensation

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